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Issues and analysis of critical success factors for the sustainable initiatives in the supply chain during COVID- 19 pandemic outbreak in India: A case study
The coronavirus (COVID-19) pandemic has severely affected the supply chain all over. A major challenge for the supply chain (SC) is to address this disruption risk and bring sustainability to SC. The objective of this paper is to identify the stakeholders' requirements and critical success fact...
Autores principales: | , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier Ltd.
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9197267/ http://dx.doi.org/10.1016/j.retrec.2021.101114 |
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author | Rajak, Sonu Mathiyazhagan, K. Agarwal, Vernika Sivakumar, K. Kumar, Vikas Appolloni, Andrea |
author_facet | Rajak, Sonu Mathiyazhagan, K. Agarwal, Vernika Sivakumar, K. Kumar, Vikas Appolloni, Andrea |
author_sort | Rajak, Sonu |
collection | PubMed |
description | The coronavirus (COVID-19) pandemic has severely affected the supply chain all over. A major challenge for the supply chain (SC) is to address this disruption risk and bring sustainability to SC. The objective of this paper is to identify the stakeholders' requirements and critical success factors (CSFs) for the sustainability initiative in SC during this pandemic situation. Three potential stakeholders' requirements and a total of 16 critical success factors have been identified by taking inputs from experts and decision-makers. Further, these critical factors are analyzed and ranked based on a hybrid quality function deployment (QFD)-best-worst methodology (BWM). The QFD method has been used to identify the stakeholder’ requirements. And, the BWM has been adopted to prioritize the CSFs. The scientific value of the study is the contribution of the framework model for the sustainable initiatives in the SC during the COVID-19 pandemic outbreak, identification of stakeholders’ requirements and CSFs, and prioritizes these CSFs. The top three most critical success factors are found to be social distancing, emergency logistics systems, and emergency backup facilities. The proposed framework provides a roadmap to operation and supply chain managers to come up with good solutions for sustainability initiatives in the supply chain during and after the pandemic outbreak. |
format | Online Article Text |
id | pubmed-9197267 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2022 |
publisher | Elsevier Ltd. |
record_format | MEDLINE/PubMed |
spelling | pubmed-91972672022-06-15 Issues and analysis of critical success factors for the sustainable initiatives in the supply chain during COVID- 19 pandemic outbreak in India: A case study Rajak, Sonu Mathiyazhagan, K. Agarwal, Vernika Sivakumar, K. Kumar, Vikas Appolloni, Andrea Research in Transportation Economics Article The coronavirus (COVID-19) pandemic has severely affected the supply chain all over. A major challenge for the supply chain (SC) is to address this disruption risk and bring sustainability to SC. The objective of this paper is to identify the stakeholders' requirements and critical success factors (CSFs) for the sustainability initiative in SC during this pandemic situation. Three potential stakeholders' requirements and a total of 16 critical success factors have been identified by taking inputs from experts and decision-makers. Further, these critical factors are analyzed and ranked based on a hybrid quality function deployment (QFD)-best-worst methodology (BWM). The QFD method has been used to identify the stakeholder’ requirements. And, the BWM has been adopted to prioritize the CSFs. The scientific value of the study is the contribution of the framework model for the sustainable initiatives in the SC during the COVID-19 pandemic outbreak, identification of stakeholders’ requirements and CSFs, and prioritizes these CSFs. The top three most critical success factors are found to be social distancing, emergency logistics systems, and emergency backup facilities. The proposed framework provides a roadmap to operation and supply chain managers to come up with good solutions for sustainability initiatives in the supply chain during and after the pandemic outbreak. Elsevier Ltd. 2022-06 2021-07-12 /pmc/articles/PMC9197267/ http://dx.doi.org/10.1016/j.retrec.2021.101114 Text en © 2021 Elsevier Ltd. All rights reserved. Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active. |
spellingShingle | Article Rajak, Sonu Mathiyazhagan, K. Agarwal, Vernika Sivakumar, K. Kumar, Vikas Appolloni, Andrea Issues and analysis of critical success factors for the sustainable initiatives in the supply chain during COVID- 19 pandemic outbreak in India: A case study |
title | Issues and analysis of critical success factors for the sustainable initiatives in the supply chain during COVID- 19 pandemic outbreak in India: A case study |
title_full | Issues and analysis of critical success factors for the sustainable initiatives in the supply chain during COVID- 19 pandemic outbreak in India: A case study |
title_fullStr | Issues and analysis of critical success factors for the sustainable initiatives in the supply chain during COVID- 19 pandemic outbreak in India: A case study |
title_full_unstemmed | Issues and analysis of critical success factors for the sustainable initiatives in the supply chain during COVID- 19 pandemic outbreak in India: A case study |
title_short | Issues and analysis of critical success factors for the sustainable initiatives in the supply chain during COVID- 19 pandemic outbreak in India: A case study |
title_sort | issues and analysis of critical success factors for the sustainable initiatives in the supply chain during covid- 19 pandemic outbreak in india: a case study |
topic | Article |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9197267/ http://dx.doi.org/10.1016/j.retrec.2021.101114 |
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