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Connecting the Dots of Social Robot Design From Interviews With Robot Creators

Despite promises about the near-term potential of social robots to share our daily lives, they remain unable to form autonomous, lasting, and engaging relationships with humans. Many companies are deploying social robots into the consumer and commercial market; however, both the companies and their...

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Autores principales: Alves-Oliveira, Patrícia, Orr, Alaina, Björling, Elin A., Cakmak, Maya
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9201284/
https://www.ncbi.nlm.nih.gov/pubmed/35719208
http://dx.doi.org/10.3389/frobt.2022.720799
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author Alves-Oliveira, Patrícia
Orr, Alaina
Björling, Elin A.
Cakmak, Maya
author_facet Alves-Oliveira, Patrícia
Orr, Alaina
Björling, Elin A.
Cakmak, Maya
author_sort Alves-Oliveira, Patrícia
collection PubMed
description Despite promises about the near-term potential of social robots to share our daily lives, they remain unable to form autonomous, lasting, and engaging relationships with humans. Many companies are deploying social robots into the consumer and commercial market; however, both the companies and their products are relatively short lived for many reasons. For example, current social robots succeed in interacting with humans only within controlled environments, such as research labs, and for short time periods since longer interactions tend to provoke user disengagement. We interviewed 13 roboticists from robot manufacturing companies and research labs to delve deeper into the design process for social robots and unearth the many challenges robot creators face. Our research questions were: 1) What are the different design processes for creating social robots? 2) How are users involved in the design of social robots? 3) How are teams of robot creators constituted? Our qualitative investigation showed that varied design practices are applied when creating social robots but no consensus exists about an optimal or standard one. Results revealed that users have different degrees of involvement in the robot creation process, from no involvement to being a central part of robot development. Results also uncovered the need for multidisciplinary and international teams to work together to create robots. Drawing upon these insights, we identified implications for the field of Human-Robot Interaction that can shape the creation of best practices for social robot design.
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spelling pubmed-92012842022-06-17 Connecting the Dots of Social Robot Design From Interviews With Robot Creators Alves-Oliveira, Patrícia Orr, Alaina Björling, Elin A. Cakmak, Maya Front Robot AI Robotics and AI Despite promises about the near-term potential of social robots to share our daily lives, they remain unable to form autonomous, lasting, and engaging relationships with humans. Many companies are deploying social robots into the consumer and commercial market; however, both the companies and their products are relatively short lived for many reasons. For example, current social robots succeed in interacting with humans only within controlled environments, such as research labs, and for short time periods since longer interactions tend to provoke user disengagement. We interviewed 13 roboticists from robot manufacturing companies and research labs to delve deeper into the design process for social robots and unearth the many challenges robot creators face. Our research questions were: 1) What are the different design processes for creating social robots? 2) How are users involved in the design of social robots? 3) How are teams of robot creators constituted? Our qualitative investigation showed that varied design practices are applied when creating social robots but no consensus exists about an optimal or standard one. Results revealed that users have different degrees of involvement in the robot creation process, from no involvement to being a central part of robot development. Results also uncovered the need for multidisciplinary and international teams to work together to create robots. Drawing upon these insights, we identified implications for the field of Human-Robot Interaction that can shape the creation of best practices for social robot design. Frontiers Media S.A. 2022-06-02 /pmc/articles/PMC9201284/ /pubmed/35719208 http://dx.doi.org/10.3389/frobt.2022.720799 Text en Copyright © 2022 Alves-Oliveira, Orr, Björling and Cakmak. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
spellingShingle Robotics and AI
Alves-Oliveira, Patrícia
Orr, Alaina
Björling, Elin A.
Cakmak, Maya
Connecting the Dots of Social Robot Design From Interviews With Robot Creators
title Connecting the Dots of Social Robot Design From Interviews With Robot Creators
title_full Connecting the Dots of Social Robot Design From Interviews With Robot Creators
title_fullStr Connecting the Dots of Social Robot Design From Interviews With Robot Creators
title_full_unstemmed Connecting the Dots of Social Robot Design From Interviews With Robot Creators
title_short Connecting the Dots of Social Robot Design From Interviews With Robot Creators
title_sort connecting the dots of social robot design from interviews with robot creators
topic Robotics and AI
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9201284/
https://www.ncbi.nlm.nih.gov/pubmed/35719208
http://dx.doi.org/10.3389/frobt.2022.720799
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