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478 You liked it, but did you learn anything? A process for redesigning follow-up surveys in attempts to measure success beyond satisfaction
OBJECTIVES/GOALS: Project objectives: Collect, analyze, redesign, and redeploy the follow-up surveys sent after services rendered or educational offerings attended to improve outcome measurement. Presentation objectives: Provide a process for others to optimize their assessment surveys. METHODS/STUD...
Autores principales: | North, Gemma, Osuna, Shardae, Dezfuli, Ghazal |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Cambridge University Press
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9209021/ http://dx.doi.org/10.1017/cts.2022.281 |
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