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Access to Health Information in the Polish Healthcare System—Survey Research

Progress in medicine, transformations in healthcare organisation systems and access to new technologies have contributed to many changes in relations and communication between patients and healthcare personnel. The time to discuss and clarify doubts has shortened, while the period of waiting for an...

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Autores principales: Pilarska, Anna, Zimmermann, Agnieszka, Zdun-Ryżewska, Agata
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9223768/
https://www.ncbi.nlm.nih.gov/pubmed/35742568
http://dx.doi.org/10.3390/ijerph19127320
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author Pilarska, Anna
Zimmermann, Agnieszka
Zdun-Ryżewska, Agata
author_facet Pilarska, Anna
Zimmermann, Agnieszka
Zdun-Ryżewska, Agata
author_sort Pilarska, Anna
collection PubMed
description Progress in medicine, transformations in healthcare organisation systems and access to new technologies have contributed to many changes in relations and communication between patients and healthcare personnel. The time to discuss and clarify doubts has shortened, while the period of waiting for an appointment and a consultation with a specialist has often been prolonged. Due to the lack or misunderstanding of information obtained from medical professionals, many people seek health information on their own account. The purpose of this document is to analyse the access Polish patients have to health information, the sources of and reasons for seeking that information, as well as the degree to which patients are satisfied with the information they find. We will also examine cases where patients choose self-healing. This is a survey based on an original questionnaire. The survey was conducted online and offline. The results of the survey were analysed by use of descriptive statistics. The analysis has indicated that access to health information is a universal need, which is independent of gender, age or education. Health information obtained from a doctor is most desired. The second-best source of information chosen by respondents is the Internet. Family members and friends are indicated as the third information source. Polish patients greatly appreciate doctors as a source of health information; however, given the difficulties connected with gaining direct access to information from healthcare personnel, they often search non-professional sources for information. The Internet and other media may be tools supporting the establishment of a safety culture, provided that the content published therein is consulted with medical professionals.
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spelling pubmed-92237682022-06-24 Access to Health Information in the Polish Healthcare System—Survey Research Pilarska, Anna Zimmermann, Agnieszka Zdun-Ryżewska, Agata Int J Environ Res Public Health Article Progress in medicine, transformations in healthcare organisation systems and access to new technologies have contributed to many changes in relations and communication between patients and healthcare personnel. The time to discuss and clarify doubts has shortened, while the period of waiting for an appointment and a consultation with a specialist has often been prolonged. Due to the lack or misunderstanding of information obtained from medical professionals, many people seek health information on their own account. The purpose of this document is to analyse the access Polish patients have to health information, the sources of and reasons for seeking that information, as well as the degree to which patients are satisfied with the information they find. We will also examine cases where patients choose self-healing. This is a survey based on an original questionnaire. The survey was conducted online and offline. The results of the survey were analysed by use of descriptive statistics. The analysis has indicated that access to health information is a universal need, which is independent of gender, age or education. Health information obtained from a doctor is most desired. The second-best source of information chosen by respondents is the Internet. Family members and friends are indicated as the third information source. Polish patients greatly appreciate doctors as a source of health information; however, given the difficulties connected with gaining direct access to information from healthcare personnel, they often search non-professional sources for information. The Internet and other media may be tools supporting the establishment of a safety culture, provided that the content published therein is consulted with medical professionals. MDPI 2022-06-14 /pmc/articles/PMC9223768/ /pubmed/35742568 http://dx.doi.org/10.3390/ijerph19127320 Text en © 2022 by the authors. https://creativecommons.org/licenses/by/4.0/Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
spellingShingle Article
Pilarska, Anna
Zimmermann, Agnieszka
Zdun-Ryżewska, Agata
Access to Health Information in the Polish Healthcare System—Survey Research
title Access to Health Information in the Polish Healthcare System—Survey Research
title_full Access to Health Information in the Polish Healthcare System—Survey Research
title_fullStr Access to Health Information in the Polish Healthcare System—Survey Research
title_full_unstemmed Access to Health Information in the Polish Healthcare System—Survey Research
title_short Access to Health Information in the Polish Healthcare System—Survey Research
title_sort access to health information in the polish healthcare system—survey research
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9223768/
https://www.ncbi.nlm.nih.gov/pubmed/35742568
http://dx.doi.org/10.3390/ijerph19127320
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