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Evolving uncertainty in healthcare service interactions during COVID-19: Artificial Intelligence - a threat or support to value cocreation?
Several uncertainties have emerged during the pandemic COVID-19, which has led to unprecedented turbulence in healthcare services worldwide. One of the most practical responses to this situation is to create technology-enabled mechanisms of value cocreation by which the service provider (i.e., docto...
| Autores principales: | , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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2022
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9261913/ http://dx.doi.org/10.1016/B978-0-12-824557-6.00014-5 |