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Impact, obstacles and boundaries of patient partnership: A qualitative interventional study in Lebanon

The patient as partner approach is a modern ‎model of patient engagement that integrates the patients’ knowledge and skills into managing their own health. This study aims to evaluate the benefits and barriers of patient partnership in a healthcare setting. It is a qualitative and interventional stu...

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Autores principales: Dayekh, Alaa Yehya, Naseridine, Mohammad, Dakroub, Fatima, Olleik, Adel
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9262200/
https://www.ncbi.nlm.nih.gov/pubmed/35797381
http://dx.doi.org/10.1371/journal.pone.0270654
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author Dayekh, Alaa Yehya
Naseridine, Mohammad
Dakroub, Fatima
Olleik, Adel
author_facet Dayekh, Alaa Yehya
Naseridine, Mohammad
Dakroub, Fatima
Olleik, Adel
author_sort Dayekh, Alaa Yehya
collection PubMed
description The patient as partner approach is a modern ‎model of patient engagement that integrates the patients’ knowledge and skills into managing their own health. This study aims to evaluate the benefits and barriers of patient partnership in a healthcare setting. It is a qualitative and interventional study that implemented a patient and family partnership committee (PFPC) at a Lebanese hospital during the COVID-19 pandemic. A purposeful guided approach was used for sampling, and data was collected by structured questionnaire ‎interviews. Seven PFPC team dynamics building blocks were generated: transparency, support, motivation, comfortable communication, mutual understanding, equity in positions and empowerment to participate. Both the patient partners (94%) and healthcare professionals (90%) were satisfied with the PFPC experience. The majority of the healthcare professionals (HP) reported a noticeable change in the quality improvement process (QIP) (89%) and approved to standardize the PFPC (93%). The patient partnership benefits were clear, and the PFPC was perceived positively by both patient partners (PP) and HP. PP experienced distress relief (37%), gained ideas (41%) and felt that their opinion was heard (27%) after PFPC participation. PP reported benefits to hospitalized patients, including respect and care (63%) and patient satisfaction (20%). The main challenges for PFPC implementation were time availability and conflicts. Lessons from patient partnership can be utilized to improve the patient care policies in the Lebanese healthcare system. Moreover, developing countries can benefit from the patient partnership approach in their healthcare settings.
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spelling pubmed-92622002022-07-08 Impact, obstacles and boundaries of patient partnership: A qualitative interventional study in Lebanon Dayekh, Alaa Yehya Naseridine, Mohammad Dakroub, Fatima Olleik, Adel PLoS One Research Article The patient as partner approach is a modern ‎model of patient engagement that integrates the patients’ knowledge and skills into managing their own health. This study aims to evaluate the benefits and barriers of patient partnership in a healthcare setting. It is a qualitative and interventional study that implemented a patient and family partnership committee (PFPC) at a Lebanese hospital during the COVID-19 pandemic. A purposeful guided approach was used for sampling, and data was collected by structured questionnaire ‎interviews. Seven PFPC team dynamics building blocks were generated: transparency, support, motivation, comfortable communication, mutual understanding, equity in positions and empowerment to participate. Both the patient partners (94%) and healthcare professionals (90%) were satisfied with the PFPC experience. The majority of the healthcare professionals (HP) reported a noticeable change in the quality improvement process (QIP) (89%) and approved to standardize the PFPC (93%). The patient partnership benefits were clear, and the PFPC was perceived positively by both patient partners (PP) and HP. PP experienced distress relief (37%), gained ideas (41%) and felt that their opinion was heard (27%) after PFPC participation. PP reported benefits to hospitalized patients, including respect and care (63%) and patient satisfaction (20%). The main challenges for PFPC implementation were time availability and conflicts. Lessons from patient partnership can be utilized to improve the patient care policies in the Lebanese healthcare system. Moreover, developing countries can benefit from the patient partnership approach in their healthcare settings. Public Library of Science 2022-07-07 /pmc/articles/PMC9262200/ /pubmed/35797381 http://dx.doi.org/10.1371/journal.pone.0270654 Text en © 2022 Dayekh et al https://creativecommons.org/licenses/by/4.0/This is an open access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/) , which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
spellingShingle Research Article
Dayekh, Alaa Yehya
Naseridine, Mohammad
Dakroub, Fatima
Olleik, Adel
Impact, obstacles and boundaries of patient partnership: A qualitative interventional study in Lebanon
title Impact, obstacles and boundaries of patient partnership: A qualitative interventional study in Lebanon
title_full Impact, obstacles and boundaries of patient partnership: A qualitative interventional study in Lebanon
title_fullStr Impact, obstacles and boundaries of patient partnership: A qualitative interventional study in Lebanon
title_full_unstemmed Impact, obstacles and boundaries of patient partnership: A qualitative interventional study in Lebanon
title_short Impact, obstacles and boundaries of patient partnership: A qualitative interventional study in Lebanon
title_sort impact, obstacles and boundaries of patient partnership: a qualitative interventional study in lebanon
topic Research Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9262200/
https://www.ncbi.nlm.nih.gov/pubmed/35797381
http://dx.doi.org/10.1371/journal.pone.0270654
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