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Applying a User Centred Design Approach to Optimise a Workplace Initiative for Wide-Scale Implementation

Translation of an effective research intervention into a program able to be implemented in practice typically requires adaptations to ensure the outcomes can be achieved within the applied setting. User centred design (UCD) methodologies can support these iterative adaptations, with this approach be...

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Autores principales: Goode, Ana D., Frith, Matthew, Hyne, Sarah A., Burzic, Jennifer, Healy, Genevieve N.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9265782/
https://www.ncbi.nlm.nih.gov/pubmed/35805755
http://dx.doi.org/10.3390/ijerph19138096
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author Goode, Ana D.
Frith, Matthew
Hyne, Sarah A.
Burzic, Jennifer
Healy, Genevieve N.
author_facet Goode, Ana D.
Frith, Matthew
Hyne, Sarah A.
Burzic, Jennifer
Healy, Genevieve N.
author_sort Goode, Ana D.
collection PubMed
description Translation of an effective research intervention into a program able to be implemented in practice typically requires adaptations to ensure the outcomes can be achieved within the applied setting. User centred design (UCD) methodologies can support these iterative adaptations, with this approach being particularly well suited to peer-led interventions, due to a focus on usability. We describe and reflect on the UCD approach that was applied to optimise an online, peer-led workplace health promotion initiative (BeUpstanding: ACTRN12617000682347) to be suitable for wide-scale implementation and evaluation. Optimisation was aligned against the indicators of the RE-AIM (reach, effectiveness, adoption, implementation, maintenance) framework, with UCD methodologies (discovery interviews, persona and scenario mapping, facilitated workshops, surveys and prototyping) employed to enhance the program according to all RE-AIM dimensions. The core team (content experts, implementation scientist, interaction designer, software developer, business developer) worked closely with policy and practice partners and end users (workplace champions, management and staff) to iteratively develop and test across the RE-AIM indicators. This description and reflection of the process of applying UCD and the RE-AIM framework to the optimisation of BeUpstanding is intended to provide guidance for other behaviour change research adaptations into practice.
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spelling pubmed-92657822022-07-09 Applying a User Centred Design Approach to Optimise a Workplace Initiative for Wide-Scale Implementation Goode, Ana D. Frith, Matthew Hyne, Sarah A. Burzic, Jennifer Healy, Genevieve N. Int J Environ Res Public Health Article Translation of an effective research intervention into a program able to be implemented in practice typically requires adaptations to ensure the outcomes can be achieved within the applied setting. User centred design (UCD) methodologies can support these iterative adaptations, with this approach being particularly well suited to peer-led interventions, due to a focus on usability. We describe and reflect on the UCD approach that was applied to optimise an online, peer-led workplace health promotion initiative (BeUpstanding: ACTRN12617000682347) to be suitable for wide-scale implementation and evaluation. Optimisation was aligned against the indicators of the RE-AIM (reach, effectiveness, adoption, implementation, maintenance) framework, with UCD methodologies (discovery interviews, persona and scenario mapping, facilitated workshops, surveys and prototyping) employed to enhance the program according to all RE-AIM dimensions. The core team (content experts, implementation scientist, interaction designer, software developer, business developer) worked closely with policy and practice partners and end users (workplace champions, management and staff) to iteratively develop and test across the RE-AIM indicators. This description and reflection of the process of applying UCD and the RE-AIM framework to the optimisation of BeUpstanding is intended to provide guidance for other behaviour change research adaptations into practice. MDPI 2022-07-01 /pmc/articles/PMC9265782/ /pubmed/35805755 http://dx.doi.org/10.3390/ijerph19138096 Text en © 2022 by the authors. https://creativecommons.org/licenses/by/4.0/Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
spellingShingle Article
Goode, Ana D.
Frith, Matthew
Hyne, Sarah A.
Burzic, Jennifer
Healy, Genevieve N.
Applying a User Centred Design Approach to Optimise a Workplace Initiative for Wide-Scale Implementation
title Applying a User Centred Design Approach to Optimise a Workplace Initiative for Wide-Scale Implementation
title_full Applying a User Centred Design Approach to Optimise a Workplace Initiative for Wide-Scale Implementation
title_fullStr Applying a User Centred Design Approach to Optimise a Workplace Initiative for Wide-Scale Implementation
title_full_unstemmed Applying a User Centred Design Approach to Optimise a Workplace Initiative for Wide-Scale Implementation
title_short Applying a User Centred Design Approach to Optimise a Workplace Initiative for Wide-Scale Implementation
title_sort applying a user centred design approach to optimise a workplace initiative for wide-scale implementation
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9265782/
https://www.ncbi.nlm.nih.gov/pubmed/35805755
http://dx.doi.org/10.3390/ijerph19138096
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