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Resilience in care organisations: challenges in maintaining support for vulnerable people in Europe during the Covid‐19 pandemic
The Covid‐19 pandemic has challenged the resilience of care organisations (and those dependent on them), especially when services are stopped or restricted. This study focuses on the experiences of care organisations that offer services to individuals in highly precarious situations in 10 European c...
Autores principales: | , , , , , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
John Wiley and Sons Inc.
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9300196/ https://www.ncbi.nlm.nih.gov/pubmed/34874082 http://dx.doi.org/10.1111/disa.12526 |
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author | Orru, Kati Nero, Kristi Nævestad, Tor‐Olav Schieffelers, Abriel Olson, Alexandra Airola, Merja Kazemekaityte, Austeja Lovasz, Gabriella Scurci, Giuseppe Ludvigsen, Johanna de los Rios Pérez, Daniel A. |
author_facet | Orru, Kati Nero, Kristi Nævestad, Tor‐Olav Schieffelers, Abriel Olson, Alexandra Airola, Merja Kazemekaityte, Austeja Lovasz, Gabriella Scurci, Giuseppe Ludvigsen, Johanna de los Rios Pérez, Daniel A. |
author_sort | Orru, Kati |
collection | PubMed |
description | The Covid‐19 pandemic has challenged the resilience of care organisations (and those dependent on them), especially when services are stopped or restricted. This study focuses on the experiences of care organisations that offer services to individuals in highly precarious situations in 10 European countries. It is based on 32 qualitative interviews and three workshops with managers and staff. The four key types of organisations reviewed largely had the same adaptation patterns in all countries. The most drastic changes were experienced by day centres, which had to suspend or digitise services, whereas night shelters and soup kitchens had to reorganise broadly their work; residential facilities were minimally affected. Given the drastic surge in demand for services, reliance on an overburdened (volunteer) workforce, and a lack of crisis plans, the care organisations with long‐term trust networks with clients and intra‐organisational cooperation adapted easier. The outcomes were worse for new clients, migrants, psychologically vulnerable people, and those with limited communicative abilities. |
format | Online Article Text |
id | pubmed-9300196 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2021 |
publisher | John Wiley and Sons Inc. |
record_format | MEDLINE/PubMed |
spelling | pubmed-93001962022-07-21 Resilience in care organisations: challenges in maintaining support for vulnerable people in Europe during the Covid‐19 pandemic Orru, Kati Nero, Kristi Nævestad, Tor‐Olav Schieffelers, Abriel Olson, Alexandra Airola, Merja Kazemekaityte, Austeja Lovasz, Gabriella Scurci, Giuseppe Ludvigsen, Johanna de los Rios Pérez, Daniel A. Disasters Papers The Covid‐19 pandemic has challenged the resilience of care organisations (and those dependent on them), especially when services are stopped or restricted. This study focuses on the experiences of care organisations that offer services to individuals in highly precarious situations in 10 European countries. It is based on 32 qualitative interviews and three workshops with managers and staff. The four key types of organisations reviewed largely had the same adaptation patterns in all countries. The most drastic changes were experienced by day centres, which had to suspend or digitise services, whereas night shelters and soup kitchens had to reorganise broadly their work; residential facilities were minimally affected. Given the drastic surge in demand for services, reliance on an overburdened (volunteer) workforce, and a lack of crisis plans, the care organisations with long‐term trust networks with clients and intra‐organisational cooperation adapted easier. The outcomes were worse for new clients, migrants, psychologically vulnerable people, and those with limited communicative abilities. John Wiley and Sons Inc. 2021-12-07 2021-12 /pmc/articles/PMC9300196/ /pubmed/34874082 http://dx.doi.org/10.1111/disa.12526 Text en © 2021 The Authors Disasters © 2021 Overseas Development Institute https://creativecommons.org/licenses/by-nc-nd/4.0/This is an open access article under the terms of the http://creativecommons.org/licenses/by-nc-nd/4.0/ (https://creativecommons.org/licenses/by-nc-nd/4.0/) License, which permits use and distribution in any medium, provided the original work is properly cited, the use is non‐commercial and no modifications or adaptations are made. |
spellingShingle | Papers Orru, Kati Nero, Kristi Nævestad, Tor‐Olav Schieffelers, Abriel Olson, Alexandra Airola, Merja Kazemekaityte, Austeja Lovasz, Gabriella Scurci, Giuseppe Ludvigsen, Johanna de los Rios Pérez, Daniel A. Resilience in care organisations: challenges in maintaining support for vulnerable people in Europe during the Covid‐19 pandemic |
title | Resilience in care organisations: challenges in maintaining support for vulnerable people in Europe during the Covid‐19 pandemic |
title_full | Resilience in care organisations: challenges in maintaining support for vulnerable people in Europe during the Covid‐19 pandemic |
title_fullStr | Resilience in care organisations: challenges in maintaining support for vulnerable people in Europe during the Covid‐19 pandemic |
title_full_unstemmed | Resilience in care organisations: challenges in maintaining support for vulnerable people in Europe during the Covid‐19 pandemic |
title_short | Resilience in care organisations: challenges in maintaining support for vulnerable people in Europe during the Covid‐19 pandemic |
title_sort | resilience in care organisations: challenges in maintaining support for vulnerable people in europe during the covid‐19 pandemic |
topic | Papers |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9300196/ https://www.ncbi.nlm.nih.gov/pubmed/34874082 http://dx.doi.org/10.1111/disa.12526 |
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