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Resilience in care organisations: challenges in maintaining support for vulnerable people in Europe during the Covid‐19 pandemic

The Covid‐19 pandemic has challenged the resilience of care organisations (and those dependent on them), especially when services are stopped or restricted. This study focuses on the experiences of care organisations that offer services to individuals in highly precarious situations in 10 European c...

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Autores principales: Orru, Kati, Nero, Kristi, Nævestad, Tor‐Olav, Schieffelers, Abriel, Olson, Alexandra, Airola, Merja, Kazemekaityte, Austeja, Lovasz, Gabriella, Scurci, Giuseppe, Ludvigsen, Johanna, de los Rios Pérez, Daniel A.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9300196/
https://www.ncbi.nlm.nih.gov/pubmed/34874082
http://dx.doi.org/10.1111/disa.12526
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author Orru, Kati
Nero, Kristi
Nævestad, Tor‐Olav
Schieffelers, Abriel
Olson, Alexandra
Airola, Merja
Kazemekaityte, Austeja
Lovasz, Gabriella
Scurci, Giuseppe
Ludvigsen, Johanna
de los Rios Pérez, Daniel A.
author_facet Orru, Kati
Nero, Kristi
Nævestad, Tor‐Olav
Schieffelers, Abriel
Olson, Alexandra
Airola, Merja
Kazemekaityte, Austeja
Lovasz, Gabriella
Scurci, Giuseppe
Ludvigsen, Johanna
de los Rios Pérez, Daniel A.
author_sort Orru, Kati
collection PubMed
description The Covid‐19 pandemic has challenged the resilience of care organisations (and those dependent on them), especially when services are stopped or restricted. This study focuses on the experiences of care organisations that offer services to individuals in highly precarious situations in 10 European countries. It is based on 32 qualitative interviews and three workshops with managers and staff. The four key types of organisations reviewed largely had the same adaptation patterns in all countries. The most drastic changes were experienced by day centres, which had to suspend or digitise services, whereas night shelters and soup kitchens had to reorganise broadly their work; residential facilities were minimally affected. Given the drastic surge in demand for services, reliance on an overburdened (volunteer) workforce, and a lack of crisis plans, the care organisations with long‐term trust networks with clients and intra‐organisational cooperation adapted easier. The outcomes were worse for new clients, migrants, psychologically vulnerable people, and those with limited communicative abilities.
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spelling pubmed-93001962022-07-21 Resilience in care organisations: challenges in maintaining support for vulnerable people in Europe during the Covid‐19 pandemic Orru, Kati Nero, Kristi Nævestad, Tor‐Olav Schieffelers, Abriel Olson, Alexandra Airola, Merja Kazemekaityte, Austeja Lovasz, Gabriella Scurci, Giuseppe Ludvigsen, Johanna de los Rios Pérez, Daniel A. Disasters Papers The Covid‐19 pandemic has challenged the resilience of care organisations (and those dependent on them), especially when services are stopped or restricted. This study focuses on the experiences of care organisations that offer services to individuals in highly precarious situations in 10 European countries. It is based on 32 qualitative interviews and three workshops with managers and staff. The four key types of organisations reviewed largely had the same adaptation patterns in all countries. The most drastic changes were experienced by day centres, which had to suspend or digitise services, whereas night shelters and soup kitchens had to reorganise broadly their work; residential facilities were minimally affected. Given the drastic surge in demand for services, reliance on an overburdened (volunteer) workforce, and a lack of crisis plans, the care organisations with long‐term trust networks with clients and intra‐organisational cooperation adapted easier. The outcomes were worse for new clients, migrants, psychologically vulnerable people, and those with limited communicative abilities. John Wiley and Sons Inc. 2021-12-07 2021-12 /pmc/articles/PMC9300196/ /pubmed/34874082 http://dx.doi.org/10.1111/disa.12526 Text en © 2021 The Authors Disasters © 2021 Overseas Development Institute https://creativecommons.org/licenses/by-nc-nd/4.0/This is an open access article under the terms of the http://creativecommons.org/licenses/by-nc-nd/4.0/ (https://creativecommons.org/licenses/by-nc-nd/4.0/) License, which permits use and distribution in any medium, provided the original work is properly cited, the use is non‐commercial and no modifications or adaptations are made.
spellingShingle Papers
Orru, Kati
Nero, Kristi
Nævestad, Tor‐Olav
Schieffelers, Abriel
Olson, Alexandra
Airola, Merja
Kazemekaityte, Austeja
Lovasz, Gabriella
Scurci, Giuseppe
Ludvigsen, Johanna
de los Rios Pérez, Daniel A.
Resilience in care organisations: challenges in maintaining support for vulnerable people in Europe during the Covid‐19 pandemic
title Resilience in care organisations: challenges in maintaining support for vulnerable people in Europe during the Covid‐19 pandemic
title_full Resilience in care organisations: challenges in maintaining support for vulnerable people in Europe during the Covid‐19 pandemic
title_fullStr Resilience in care organisations: challenges in maintaining support for vulnerable people in Europe during the Covid‐19 pandemic
title_full_unstemmed Resilience in care organisations: challenges in maintaining support for vulnerable people in Europe during the Covid‐19 pandemic
title_short Resilience in care organisations: challenges in maintaining support for vulnerable people in Europe during the Covid‐19 pandemic
title_sort resilience in care organisations: challenges in maintaining support for vulnerable people in europe during the covid‐19 pandemic
topic Papers
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9300196/
https://www.ncbi.nlm.nih.gov/pubmed/34874082
http://dx.doi.org/10.1111/disa.12526
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