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The dynamic use of a balanced scorecard in an Italian public hospital
PURPOSE: This paper aims to analyse the dynamic use of the balanced scorecard (BSC) in an Italian public hospital. DESIGN/METHODOLOGY/APPROACH: A longitudinal case study was conducted at an Italian public teaching hospital over a period of 5 years. The emergence of dynamic use of BSC was traced over...
Autores principales: | Bassani, Gaia, Leardini, Chiara, Campedelli, Bettina, Moggi, Sara |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
John Wiley and Sons Inc.
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9307018/ https://www.ncbi.nlm.nih.gov/pubmed/35187699 http://dx.doi.org/10.1002/hpm.3440 |
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