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Changing the routine: a move to patient initiated follow up to improve surgical outpatient clinic
INTRODUCTION: Patient initiated follow up (PIFU) allows patients to initiate a hospital follow up appointment on an ‘as required’ basis in contrast to the traditional physician‐initiated model. We present a clinical pathway for patients referred with rectal bleeding at a large tertiary public hospit...
Autores principales: | , , , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
John Wiley & Sons Australia, Ltd
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9324913/ https://www.ncbi.nlm.nih.gov/pubmed/35429226 http://dx.doi.org/10.1111/ans.17676 |
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author | Balhorn, Joshua Su'a, Bruce Jin, James Peng, Sze‐Lin Weston, Maree Israel, Lincoln Connolly, Andrew Hill, Andrew G. Taneja, Ashish |
author_facet | Balhorn, Joshua Su'a, Bruce Jin, James Peng, Sze‐Lin Weston, Maree Israel, Lincoln Connolly, Andrew Hill, Andrew G. Taneja, Ashish |
author_sort | Balhorn, Joshua |
collection | PubMed |
description | INTRODUCTION: Patient initiated follow up (PIFU) allows patients to initiate a hospital follow up appointment on an ‘as required’ basis in contrast to the traditional physician‐initiated model. We present a clinical pathway for patients referred with rectal bleeding at a large tertiary public hospital in South Auckland, New Zealand and demonstrate the utility of PIFU and its impact on reducing follow up appointments. METHOD: The purpose of the pathway was to allow standardized care by the clinicians and allow for PIFU. Two separate protocols were developed ‐ ‘Painful PR bleeding’ and ‘Painless PR bleeding’. A new clinic (NC) was started following these protocols, and this was compared to historical controls (HC). The primary outcome was the rate of follow up appointments. RESULTS: There were 133 patients in the NC and 135 in the HC, with significantly less follow ups in the NC (6% versus 45%, p < 0.0001). A small percentage of patients in the NC group were directly discharged (10%) whilst 70% of patients were discharged with a PIFU card. Thirty phone calls were made using PIFU, with 10 patients returning to clinic and 20 requiring advice and reassurance only. At 5 year follow up, there was a single colorectal malignancy found in both groups. CONCLUSION: Initiating a protocol that includes patient initiated follow up vastly reduces the need for routine return to clinic for the majority of patients, without sacrificing patient care. A protocolised approach to clinic for other areas in general surgery should be considered. |
format | Online Article Text |
id | pubmed-9324913 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2022 |
publisher | John Wiley & Sons Australia, Ltd |
record_format | MEDLINE/PubMed |
spelling | pubmed-93249132022-07-30 Changing the routine: a move to patient initiated follow up to improve surgical outpatient clinic Balhorn, Joshua Su'a, Bruce Jin, James Peng, Sze‐Lin Weston, Maree Israel, Lincoln Connolly, Andrew Hill, Andrew G. Taneja, Ashish ANZ J Surg Perioperative Care INTRODUCTION: Patient initiated follow up (PIFU) allows patients to initiate a hospital follow up appointment on an ‘as required’ basis in contrast to the traditional physician‐initiated model. We present a clinical pathway for patients referred with rectal bleeding at a large tertiary public hospital in South Auckland, New Zealand and demonstrate the utility of PIFU and its impact on reducing follow up appointments. METHOD: The purpose of the pathway was to allow standardized care by the clinicians and allow for PIFU. Two separate protocols were developed ‐ ‘Painful PR bleeding’ and ‘Painless PR bleeding’. A new clinic (NC) was started following these protocols, and this was compared to historical controls (HC). The primary outcome was the rate of follow up appointments. RESULTS: There were 133 patients in the NC and 135 in the HC, with significantly less follow ups in the NC (6% versus 45%, p < 0.0001). A small percentage of patients in the NC group were directly discharged (10%) whilst 70% of patients were discharged with a PIFU card. Thirty phone calls were made using PIFU, with 10 patients returning to clinic and 20 requiring advice and reassurance only. At 5 year follow up, there was a single colorectal malignancy found in both groups. CONCLUSION: Initiating a protocol that includes patient initiated follow up vastly reduces the need for routine return to clinic for the majority of patients, without sacrificing patient care. A protocolised approach to clinic for other areas in general surgery should be considered. John Wiley & Sons Australia, Ltd 2022-04-16 2022-06 /pmc/articles/PMC9324913/ /pubmed/35429226 http://dx.doi.org/10.1111/ans.17676 Text en © 2022 The Authors. ANZ Journal of Surgery published by John Wiley & Sons Australia, Ltd on behalf of Royal Australasian College of Surgeons. https://creativecommons.org/licenses/by/4.0/This is an open access article under the terms of the http://creativecommons.org/licenses/by/4.0/ (https://creativecommons.org/licenses/by/4.0/) License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited. |
spellingShingle | Perioperative Care Balhorn, Joshua Su'a, Bruce Jin, James Peng, Sze‐Lin Weston, Maree Israel, Lincoln Connolly, Andrew Hill, Andrew G. Taneja, Ashish Changing the routine: a move to patient initiated follow up to improve surgical outpatient clinic |
title | Changing the routine: a move to patient initiated follow up to improve surgical outpatient clinic |
title_full | Changing the routine: a move to patient initiated follow up to improve surgical outpatient clinic |
title_fullStr | Changing the routine: a move to patient initiated follow up to improve surgical outpatient clinic |
title_full_unstemmed | Changing the routine: a move to patient initiated follow up to improve surgical outpatient clinic |
title_short | Changing the routine: a move to patient initiated follow up to improve surgical outpatient clinic |
title_sort | changing the routine: a move to patient initiated follow up to improve surgical outpatient clinic |
topic | Perioperative Care |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9324913/ https://www.ncbi.nlm.nih.gov/pubmed/35429226 http://dx.doi.org/10.1111/ans.17676 |
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