Cargando…

What Quality of Care Means? Exploring Clinical Nurses’ Perceptions on the Concept of Quality Care: A Qualitative Study

Quality is a multidimensional issue involving various features that depend on service performance and personal assessment. Clarifying the concept of quality is essential in order to further facilitate the understanding and improvement of quality in healthcare. The purpose of this study was to invest...

Descripción completa

Detalles Bibliográficos
Autores principales: Stavropoulou, Areti, Rovithis, Michael, Kelesi, Martha, Vasilopoulos, George, Sigala, Evangelia, Papageorgiou, Dimitrios, Moudatsou, Maria, Koukouli, Sofia
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9326653/
https://www.ncbi.nlm.nih.gov/pubmed/35892437
http://dx.doi.org/10.3390/clinpract12040051
_version_ 1784757337909624832
author Stavropoulou, Areti
Rovithis, Michael
Kelesi, Martha
Vasilopoulos, George
Sigala, Evangelia
Papageorgiou, Dimitrios
Moudatsou, Maria
Koukouli, Sofia
author_facet Stavropoulou, Areti
Rovithis, Michael
Kelesi, Martha
Vasilopoulos, George
Sigala, Evangelia
Papageorgiou, Dimitrios
Moudatsou, Maria
Koukouli, Sofia
author_sort Stavropoulou, Areti
collection PubMed
description Quality is a multidimensional issue involving various features that depend on service performance and personal assessment. Clarifying the concept of quality is essential in order to further facilitate the understanding and improvement of quality in healthcare. The purpose of this study was to investigate how clinical nurses, providing care to adult medical patients, perceive and define the concept of quality nursing care. A descriptive qualitative research design was applied. A purposive sampling strategy was used to recruit nurses from the clinical sector of a general public hospital in Athens, Greece. Ten female nurses from the medical sector participated the study. Data collection was conducted through in-depth, semi-structured interviews. Conventional content analysis was used to analyze the verbatim data. Four categories were revealed from the data analysis, namely: (a) “Quality care is holistic care”, (b) “Good care is an interpersonal issue”, (c) “Leadership is crucial”, and (d) “Best care is our responsibility”. Quality care was defined as holistic care, addressing all patient needs with competency and aiming for the best patient outcomes. It was associated with communication, teamwork, good leadership, and personal commitment. By developing an in-depth and mutual understanding about what quality means, nurse leaders and practitioners may collaborate in finding common paths to support quality interventions and enhance quality nursing care in clinical practice.
format Online
Article
Text
id pubmed-9326653
institution National Center for Biotechnology Information
language English
publishDate 2022
publisher MDPI
record_format MEDLINE/PubMed
spelling pubmed-93266532022-07-28 What Quality of Care Means? Exploring Clinical Nurses’ Perceptions on the Concept of Quality Care: A Qualitative Study Stavropoulou, Areti Rovithis, Michael Kelesi, Martha Vasilopoulos, George Sigala, Evangelia Papageorgiou, Dimitrios Moudatsou, Maria Koukouli, Sofia Clin Pract Article Quality is a multidimensional issue involving various features that depend on service performance and personal assessment. Clarifying the concept of quality is essential in order to further facilitate the understanding and improvement of quality in healthcare. The purpose of this study was to investigate how clinical nurses, providing care to adult medical patients, perceive and define the concept of quality nursing care. A descriptive qualitative research design was applied. A purposive sampling strategy was used to recruit nurses from the clinical sector of a general public hospital in Athens, Greece. Ten female nurses from the medical sector participated the study. Data collection was conducted through in-depth, semi-structured interviews. Conventional content analysis was used to analyze the verbatim data. Four categories were revealed from the data analysis, namely: (a) “Quality care is holistic care”, (b) “Good care is an interpersonal issue”, (c) “Leadership is crucial”, and (d) “Best care is our responsibility”. Quality care was defined as holistic care, addressing all patient needs with competency and aiming for the best patient outcomes. It was associated with communication, teamwork, good leadership, and personal commitment. By developing an in-depth and mutual understanding about what quality means, nurse leaders and practitioners may collaborate in finding common paths to support quality interventions and enhance quality nursing care in clinical practice. MDPI 2022-06-30 /pmc/articles/PMC9326653/ /pubmed/35892437 http://dx.doi.org/10.3390/clinpract12040051 Text en © 2022 by the authors. https://creativecommons.org/licenses/by/4.0/Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
spellingShingle Article
Stavropoulou, Areti
Rovithis, Michael
Kelesi, Martha
Vasilopoulos, George
Sigala, Evangelia
Papageorgiou, Dimitrios
Moudatsou, Maria
Koukouli, Sofia
What Quality of Care Means? Exploring Clinical Nurses’ Perceptions on the Concept of Quality Care: A Qualitative Study
title What Quality of Care Means? Exploring Clinical Nurses’ Perceptions on the Concept of Quality Care: A Qualitative Study
title_full What Quality of Care Means? Exploring Clinical Nurses’ Perceptions on the Concept of Quality Care: A Qualitative Study
title_fullStr What Quality of Care Means? Exploring Clinical Nurses’ Perceptions on the Concept of Quality Care: A Qualitative Study
title_full_unstemmed What Quality of Care Means? Exploring Clinical Nurses’ Perceptions on the Concept of Quality Care: A Qualitative Study
title_short What Quality of Care Means? Exploring Clinical Nurses’ Perceptions on the Concept of Quality Care: A Qualitative Study
title_sort what quality of care means? exploring clinical nurses’ perceptions on the concept of quality care: a qualitative study
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9326653/
https://www.ncbi.nlm.nih.gov/pubmed/35892437
http://dx.doi.org/10.3390/clinpract12040051
work_keys_str_mv AT stavropoulouareti whatqualityofcaremeansexploringclinicalnursesperceptionsontheconceptofqualitycareaqualitativestudy
AT rovithismichael whatqualityofcaremeansexploringclinicalnursesperceptionsontheconceptofqualitycareaqualitativestudy
AT kelesimartha whatqualityofcaremeansexploringclinicalnursesperceptionsontheconceptofqualitycareaqualitativestudy
AT vasilopoulosgeorge whatqualityofcaremeansexploringclinicalnursesperceptionsontheconceptofqualitycareaqualitativestudy
AT sigalaevangelia whatqualityofcaremeansexploringclinicalnursesperceptionsontheconceptofqualitycareaqualitativestudy
AT papageorgioudimitrios whatqualityofcaremeansexploringclinicalnursesperceptionsontheconceptofqualitycareaqualitativestudy
AT moudatsoumaria whatqualityofcaremeansexploringclinicalnursesperceptionsontheconceptofqualitycareaqualitativestudy
AT koukoulisofia whatqualityofcaremeansexploringclinicalnursesperceptionsontheconceptofqualitycareaqualitativestudy