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A Study on Multimedia Integrated Pre-service Education to Learning Behavior and Competitiveness in Workplace of Employees in Hospitality

The domestic situation of the past few years shows the practices of employees’ unpaid leave and layoffs and the constant drain on capital, talent, and technologies in hospitality. Owners expect to reduce the losses to as low as possible by saving on human costs. Nevertheless, in face of such a chang...

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Autores principales: Pai, Chih-Hung, Wang, Yu-Lan, Shang, Yunfeng, Hsu, Ta-Kuang
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9328176/
https://www.ncbi.nlm.nih.gov/pubmed/35910991
http://dx.doi.org/10.3389/fpsyg.2022.817960
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author Pai, Chih-Hung
Wang, Yu-Lan
Shang, Yunfeng
Hsu, Ta-Kuang
author_facet Pai, Chih-Hung
Wang, Yu-Lan
Shang, Yunfeng
Hsu, Ta-Kuang
author_sort Pai, Chih-Hung
collection PubMed
description The domestic situation of the past few years shows the practices of employees’ unpaid leave and layoffs and the constant drain on capital, talent, and technologies in hospitality. Owners expect to reduce the losses to as low as possible by saving on human costs. Nevertheless, in face of such a changing environment, hospitality has to accumulate high-quality human capital through systematic investment, sensitive development, and continuous learning and growth to discover competitive advantages through the cultivation of human capital. The pre-service education of new employees could accelerate their familiarity with the operations of the company and their understanding of their job role and duties. More importantly, with good planning, it could make employees feel emphasized with and respected with the result of largely changing their thoughts and working habits. Aiming at supervisors and employees in hospitality in Zhejiang as the research objects, a total of 420 copies of our questionnaire are distributed, and 357 valid copies were retrieved, with a retrieval rate of 85%. According to the results to propose discussions, it is expected to generate systematic and proper education methods for the pre-service education in hospitality, promote the education effectiveness, and promote employees’ capability and organizational performance.
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spelling pubmed-93281762022-07-28 A Study on Multimedia Integrated Pre-service Education to Learning Behavior and Competitiveness in Workplace of Employees in Hospitality Pai, Chih-Hung Wang, Yu-Lan Shang, Yunfeng Hsu, Ta-Kuang Front Psychol Psychology The domestic situation of the past few years shows the practices of employees’ unpaid leave and layoffs and the constant drain on capital, talent, and technologies in hospitality. Owners expect to reduce the losses to as low as possible by saving on human costs. Nevertheless, in face of such a changing environment, hospitality has to accumulate high-quality human capital through systematic investment, sensitive development, and continuous learning and growth to discover competitive advantages through the cultivation of human capital. The pre-service education of new employees could accelerate their familiarity with the operations of the company and their understanding of their job role and duties. More importantly, with good planning, it could make employees feel emphasized with and respected with the result of largely changing their thoughts and working habits. Aiming at supervisors and employees in hospitality in Zhejiang as the research objects, a total of 420 copies of our questionnaire are distributed, and 357 valid copies were retrieved, with a retrieval rate of 85%. According to the results to propose discussions, it is expected to generate systematic and proper education methods for the pre-service education in hospitality, promote the education effectiveness, and promote employees’ capability and organizational performance. Frontiers Media S.A. 2022-07-13 /pmc/articles/PMC9328176/ /pubmed/35910991 http://dx.doi.org/10.3389/fpsyg.2022.817960 Text en Copyright © 2022 Pai, Wang, Shang and Hsu. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
spellingShingle Psychology
Pai, Chih-Hung
Wang, Yu-Lan
Shang, Yunfeng
Hsu, Ta-Kuang
A Study on Multimedia Integrated Pre-service Education to Learning Behavior and Competitiveness in Workplace of Employees in Hospitality
title A Study on Multimedia Integrated Pre-service Education to Learning Behavior and Competitiveness in Workplace of Employees in Hospitality
title_full A Study on Multimedia Integrated Pre-service Education to Learning Behavior and Competitiveness in Workplace of Employees in Hospitality
title_fullStr A Study on Multimedia Integrated Pre-service Education to Learning Behavior and Competitiveness in Workplace of Employees in Hospitality
title_full_unstemmed A Study on Multimedia Integrated Pre-service Education to Learning Behavior and Competitiveness in Workplace of Employees in Hospitality
title_short A Study on Multimedia Integrated Pre-service Education to Learning Behavior and Competitiveness in Workplace of Employees in Hospitality
title_sort study on multimedia integrated pre-service education to learning behavior and competitiveness in workplace of employees in hospitality
topic Psychology
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9328176/
https://www.ncbi.nlm.nih.gov/pubmed/35910991
http://dx.doi.org/10.3389/fpsyg.2022.817960
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