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Physician Engagement before and during the COVID-19 Pandemic in Thailand

The COVID-19 pandemic has affected not only the quality of care and patient safety but also physician engagement. The aim of this study was to investigate physician engagement before and during the COVID-19 pandemic and to identify the areas to improve regarding physician engagement. An online surve...

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Autores principales: Suppapitnarm, Nantana, Saengpattrachai, Montri
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9332341/
https://www.ncbi.nlm.nih.gov/pubmed/35893216
http://dx.doi.org/10.3390/healthcare10081394
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author Suppapitnarm, Nantana
Saengpattrachai, Montri
author_facet Suppapitnarm, Nantana
Saengpattrachai, Montri
author_sort Suppapitnarm, Nantana
collection PubMed
description The COVID-19 pandemic has affected not only the quality of care and patient safety but also physician engagement. The aim of this study was to investigate physician engagement before and during the COVID-19 pandemic and to identify the areas to improve regarding physician engagement. An online survey was conducted from April 2019 to September 2020 among the physicians of 44 hospitals under the Bangkok Dusit Medical Services Public Company Limited (BDMS) before and during the COVID-19 pandemic. The results were analyzed using an independent T-test and one-way ANOVA to compare the continuous variables across groups. Multiple linear regression was used to identify and adjust the variables to determine the areas for improvement. Among the 10,746 respondents, physician engagement during the COVID-19 pandemic was significantly higher than in the pre-COVID-19 period (4.12 vs. 4.06, p-value < 0.001). The top three recommendations to promote physician engagement during the COVID-19 situation comprised (1) marketing (70%), (2) intra-and inter-organizational communication (69%), and (3) the competency of clinical staff (67%). During the COVID-19 pandemic, the positive outcomes toward physician engagement focused on infra-organizational development. These results can be considered in a strategy to optimize physician engagement, which affects the quality of care and patient safety.
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spelling pubmed-93323412022-07-29 Physician Engagement before and during the COVID-19 Pandemic in Thailand Suppapitnarm, Nantana Saengpattrachai, Montri Healthcare (Basel) Article The COVID-19 pandemic has affected not only the quality of care and patient safety but also physician engagement. The aim of this study was to investigate physician engagement before and during the COVID-19 pandemic and to identify the areas to improve regarding physician engagement. An online survey was conducted from April 2019 to September 2020 among the physicians of 44 hospitals under the Bangkok Dusit Medical Services Public Company Limited (BDMS) before and during the COVID-19 pandemic. The results were analyzed using an independent T-test and one-way ANOVA to compare the continuous variables across groups. Multiple linear regression was used to identify and adjust the variables to determine the areas for improvement. Among the 10,746 respondents, physician engagement during the COVID-19 pandemic was significantly higher than in the pre-COVID-19 period (4.12 vs. 4.06, p-value < 0.001). The top three recommendations to promote physician engagement during the COVID-19 situation comprised (1) marketing (70%), (2) intra-and inter-organizational communication (69%), and (3) the competency of clinical staff (67%). During the COVID-19 pandemic, the positive outcomes toward physician engagement focused on infra-organizational development. These results can be considered in a strategy to optimize physician engagement, which affects the quality of care and patient safety. MDPI 2022-07-26 /pmc/articles/PMC9332341/ /pubmed/35893216 http://dx.doi.org/10.3390/healthcare10081394 Text en © 2022 by the authors. https://creativecommons.org/licenses/by/4.0/Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
spellingShingle Article
Suppapitnarm, Nantana
Saengpattrachai, Montri
Physician Engagement before and during the COVID-19 Pandemic in Thailand
title Physician Engagement before and during the COVID-19 Pandemic in Thailand
title_full Physician Engagement before and during the COVID-19 Pandemic in Thailand
title_fullStr Physician Engagement before and during the COVID-19 Pandemic in Thailand
title_full_unstemmed Physician Engagement before and during the COVID-19 Pandemic in Thailand
title_short Physician Engagement before and during the COVID-19 Pandemic in Thailand
title_sort physician engagement before and during the covid-19 pandemic in thailand
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9332341/
https://www.ncbi.nlm.nih.gov/pubmed/35893216
http://dx.doi.org/10.3390/healthcare10081394
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