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Multidisciplinary team perceptions of the Case/Care Managers’ role implementation: a qualitative study

BACKGROUND AND AIM OF THE WORK. The roles of Case Managers, Care Managers and fledgling Case / Care Managers integrate clinical systems to achieve optimal patient outcomes through the coordinated use of the most appropriate clinical resources. Although the Case and Care Managers roles have been rese...

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Autores principales: De Luca, Enrico, Cosentino, Chiara, Cedretto, Stefania, Maviglia, Anna Lisa, Bucci, Janis, Dotto, Jessica, Artioli, Giovanna, Bonacaro, Antonio
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Mattioli 1885 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9335426/
https://www.ncbi.nlm.nih.gov/pubmed/35775748
http://dx.doi.org/10.23750/abm.v93i3.13371
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author De Luca, Enrico
Cosentino, Chiara
Cedretto, Stefania
Maviglia, Anna Lisa
Bucci, Janis
Dotto, Jessica
Artioli, Giovanna
Bonacaro, Antonio
author_facet De Luca, Enrico
Cosentino, Chiara
Cedretto, Stefania
Maviglia, Anna Lisa
Bucci, Janis
Dotto, Jessica
Artioli, Giovanna
Bonacaro, Antonio
author_sort De Luca, Enrico
collection PubMed
description BACKGROUND AND AIM OF THE WORK. The roles of Case Managers, Care Managers and fledgling Case / Care Managers integrate clinical systems to achieve optimal patient outcomes through the coordinated use of the most appropriate clinical resources. Although the Case and Care Managers roles have been researched, there is still little evidence of the development of the Case / Care Manager in the Italian NHS. The aim of this research is to investigate the perception of healthcare professionals of the implementation of the Case/ Care Manager figure and how it operates in healthcare settings. RESEARCH DESIGN AND METHODS. The study adopted a qualitative descriptive methodology with a phenomenological approach, using in-depth interviews. Participants (N = 21) were health professionals of multidisciplinary teams from several healthcare contexts in northern and central Italy, in which was activated a Case, Care, or Case / Care Manager role. The study was conducted in December 2020/ January 2021. RESULTS. The themes showed a general vision of the Case Manager, even a critical one, as a figure in transformation precisely from Case Management to Case / Care management. The themes underline how the Case / Care Manager represent a facilitator of clinical-therapeutic paths while acting as a reference figure, supporting the patient, his/her family and the multidisciplinary team. CONCLUSIONS. The results of the study confirm the Case / Care Manager as the health professional who deals with care pathways through an integrated, interdisciplinary and personalized approach, placing the person at the centre and thus overcoming a disease-centered approach.
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spelling pubmed-93354262022-08-15 Multidisciplinary team perceptions of the Case/Care Managers’ role implementation: a qualitative study De Luca, Enrico Cosentino, Chiara Cedretto, Stefania Maviglia, Anna Lisa Bucci, Janis Dotto, Jessica Artioli, Giovanna Bonacaro, Antonio Acta Biomed Health Professions (Editors: Leopoldo Sarli, Giovanna Artioli) BACKGROUND AND AIM OF THE WORK. The roles of Case Managers, Care Managers and fledgling Case / Care Managers integrate clinical systems to achieve optimal patient outcomes through the coordinated use of the most appropriate clinical resources. Although the Case and Care Managers roles have been researched, there is still little evidence of the development of the Case / Care Manager in the Italian NHS. The aim of this research is to investigate the perception of healthcare professionals of the implementation of the Case/ Care Manager figure and how it operates in healthcare settings. RESEARCH DESIGN AND METHODS. The study adopted a qualitative descriptive methodology with a phenomenological approach, using in-depth interviews. Participants (N = 21) were health professionals of multidisciplinary teams from several healthcare contexts in northern and central Italy, in which was activated a Case, Care, or Case / Care Manager role. The study was conducted in December 2020/ January 2021. RESULTS. The themes showed a general vision of the Case Manager, even a critical one, as a figure in transformation precisely from Case Management to Case / Care management. The themes underline how the Case / Care Manager represent a facilitator of clinical-therapeutic paths while acting as a reference figure, supporting the patient, his/her family and the multidisciplinary team. CONCLUSIONS. The results of the study confirm the Case / Care Manager as the health professional who deals with care pathways through an integrated, interdisciplinary and personalized approach, placing the person at the centre and thus overcoming a disease-centered approach. Mattioli 1885 2022 2022-07-01 /pmc/articles/PMC9335426/ /pubmed/35775748 http://dx.doi.org/10.23750/abm.v93i3.13371 Text en Copyright: © 2022 ACTA BIO MEDICA SOCIETY OF MEDICINE AND NATURAL SCIENCES OF PARMA https://creativecommons.org/licenses/by-nc/4.0/This work is licensed under a Creative Commons Attribution 4.0 International License
spellingShingle Health Professions (Editors: Leopoldo Sarli, Giovanna Artioli)
De Luca, Enrico
Cosentino, Chiara
Cedretto, Stefania
Maviglia, Anna Lisa
Bucci, Janis
Dotto, Jessica
Artioli, Giovanna
Bonacaro, Antonio
Multidisciplinary team perceptions of the Case/Care Managers’ role implementation: a qualitative study
title Multidisciplinary team perceptions of the Case/Care Managers’ role implementation: a qualitative study
title_full Multidisciplinary team perceptions of the Case/Care Managers’ role implementation: a qualitative study
title_fullStr Multidisciplinary team perceptions of the Case/Care Managers’ role implementation: a qualitative study
title_full_unstemmed Multidisciplinary team perceptions of the Case/Care Managers’ role implementation: a qualitative study
title_short Multidisciplinary team perceptions of the Case/Care Managers’ role implementation: a qualitative study
title_sort multidisciplinary team perceptions of the case/care managers’ role implementation: a qualitative study
topic Health Professions (Editors: Leopoldo Sarli, Giovanna Artioli)
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9335426/
https://www.ncbi.nlm.nih.gov/pubmed/35775748
http://dx.doi.org/10.23750/abm.v93i3.13371
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