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Communication Mechanisms and Implications of the COVID-19 Risk Event in Chinese Online Communities

Based on the context of communication and use of online communities in China, this study explored the characteristics and defects of risk communication of the government and official media in the event of COVID-19, as well as the factors that affected people's perception of the risk and protect...

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Detalles Bibliográficos
Autores principales: Pengpeng, Li, Fangqi, Zhong, Qianru, Zhuo
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9343734/
https://www.ncbi.nlm.nih.gov/pubmed/35928481
http://dx.doi.org/10.3389/fpubh.2022.809144
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author Pengpeng, Li
Fangqi, Zhong
Qianru, Zhuo
author_facet Pengpeng, Li
Fangqi, Zhong
Qianru, Zhuo
author_sort Pengpeng, Li
collection PubMed
description Based on the context of communication and use of online communities in China, this study explored the characteristics and defects of risk communication of the government and official media in the event of COVID-19, as well as the factors that affected people's perception of the risk and protective behavior. The following results were found: (1) The government and official (mainstream) media accounts suffered from information lag in the early stage of COVID-19, while self-media accounts played the role of risk sensors, which caused people to have less trust in the government and the authorities and turn to the truth on self-media accounts. However, the low accessibility of self-media accounts and the imperfect check mechanism provided a hotbed for rumors, which further led to more fear and worry about risks. (2) During the middle and later periods of COVID-19, the government and the official media began to pay attention to the influence of self-media on peoples' emotions and behavior, and gradually improved the supervision of online information and the operation of official media accounts. This is intended to achieve information consistently and link mechanisms between official media and self-media to prevent and correct mistakes, as well as to achieve effective risk communication of information transparency, opinion exchange, and public sentiment stabilization.
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spelling pubmed-93437342022-08-03 Communication Mechanisms and Implications of the COVID-19 Risk Event in Chinese Online Communities Pengpeng, Li Fangqi, Zhong Qianru, Zhuo Front Public Health Public Health Based on the context of communication and use of online communities in China, this study explored the characteristics and defects of risk communication of the government and official media in the event of COVID-19, as well as the factors that affected people's perception of the risk and protective behavior. The following results were found: (1) The government and official (mainstream) media accounts suffered from information lag in the early stage of COVID-19, while self-media accounts played the role of risk sensors, which caused people to have less trust in the government and the authorities and turn to the truth on self-media accounts. However, the low accessibility of self-media accounts and the imperfect check mechanism provided a hotbed for rumors, which further led to more fear and worry about risks. (2) During the middle and later periods of COVID-19, the government and the official media began to pay attention to the influence of self-media on peoples' emotions and behavior, and gradually improved the supervision of online information and the operation of official media accounts. This is intended to achieve information consistently and link mechanisms between official media and self-media to prevent and correct mistakes, as well as to achieve effective risk communication of information transparency, opinion exchange, and public sentiment stabilization. Frontiers Media S.A. 2022-07-19 /pmc/articles/PMC9343734/ /pubmed/35928481 http://dx.doi.org/10.3389/fpubh.2022.809144 Text en Copyright © 2022 Pengpeng, Fangqi and Qianru. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
spellingShingle Public Health
Pengpeng, Li
Fangqi, Zhong
Qianru, Zhuo
Communication Mechanisms and Implications of the COVID-19 Risk Event in Chinese Online Communities
title Communication Mechanisms and Implications of the COVID-19 Risk Event in Chinese Online Communities
title_full Communication Mechanisms and Implications of the COVID-19 Risk Event in Chinese Online Communities
title_fullStr Communication Mechanisms and Implications of the COVID-19 Risk Event in Chinese Online Communities
title_full_unstemmed Communication Mechanisms and Implications of the COVID-19 Risk Event in Chinese Online Communities
title_short Communication Mechanisms and Implications of the COVID-19 Risk Event in Chinese Online Communities
title_sort communication mechanisms and implications of the covid-19 risk event in chinese online communities
topic Public Health
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9343734/
https://www.ncbi.nlm.nih.gov/pubmed/35928481
http://dx.doi.org/10.3389/fpubh.2022.809144
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