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The perception of nursing leaders towards communication and relationship management competencies in using digital platforms during COVID‐19 in Qatar: A cross‐sectional study

AIM: To evaluate nursing leaders' perception of communication and relationship management competencies while using digital platforms during the COVID‐19 pandemic. BACKGROUND: Nursing leaders can achieve effective leadership by mastering these competencies leading to an overall improvement in th...

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Autores principales: Daradkeh, Laith F., Villar, Ralph C., Nashwan, Abdulqadir J.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9350337/
https://www.ncbi.nlm.nih.gov/pubmed/35700226
http://dx.doi.org/10.1111/jonm.13722
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author Daradkeh, Laith F.
Villar, Ralph C.
Nashwan, Abdulqadir J.
author_facet Daradkeh, Laith F.
Villar, Ralph C.
Nashwan, Abdulqadir J.
author_sort Daradkeh, Laith F.
collection PubMed
description AIM: To evaluate nursing leaders' perception of communication and relationship management competencies while using digital platforms during the COVID‐19 pandemic. BACKGROUND: Nursing leaders can achieve effective leadership by mastering these competencies leading to an overall improvement in the quality of nursing care. The COVID‐19 pandemic has brought numerous challenges in communication, and digital platforms have been widely used in healthcare settings to mitigate contagion. DESIGN: Cross‐sectional. METHODS: The study was conducted between February and March 2021. A survey was adopted from the American Organization of Nurse Executives (AONE) and was sent to nursing leaders in Qatar through email. RESULTS: A total of 250 nurse leaders were invited to participate, but only 116 responded (RR 46.4%). The male participants represented a more significant proportion of 64.10%. Influencing behaviour, relationship management and effective communication had the lowest scores, which indicates low competency. CONCLUSIONS: Despite obtaining satisfying scores, nursing leaders in Qatar should strive for professional development and knowledge acquisition to improve their communications and relationship management competencies. IMPLICATIONS FOR NURSING MANAGEMENT: Healthcare organizations must understand that nursing leaders should strive for professional development and knowledge acquisition to improve their communication and management.
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spelling pubmed-93503372022-08-04 The perception of nursing leaders towards communication and relationship management competencies in using digital platforms during COVID‐19 in Qatar: A cross‐sectional study Daradkeh, Laith F. Villar, Ralph C. Nashwan, Abdulqadir J. J Nurs Manag Original Articles AIM: To evaluate nursing leaders' perception of communication and relationship management competencies while using digital platforms during the COVID‐19 pandemic. BACKGROUND: Nursing leaders can achieve effective leadership by mastering these competencies leading to an overall improvement in the quality of nursing care. The COVID‐19 pandemic has brought numerous challenges in communication, and digital platforms have been widely used in healthcare settings to mitigate contagion. DESIGN: Cross‐sectional. METHODS: The study was conducted between February and March 2021. A survey was adopted from the American Organization of Nurse Executives (AONE) and was sent to nursing leaders in Qatar through email. RESULTS: A total of 250 nurse leaders were invited to participate, but only 116 responded (RR 46.4%). The male participants represented a more significant proportion of 64.10%. Influencing behaviour, relationship management and effective communication had the lowest scores, which indicates low competency. CONCLUSIONS: Despite obtaining satisfying scores, nursing leaders in Qatar should strive for professional development and knowledge acquisition to improve their communications and relationship management competencies. IMPLICATIONS FOR NURSING MANAGEMENT: Healthcare organizations must understand that nursing leaders should strive for professional development and knowledge acquisition to improve their communication and management. John Wiley and Sons Inc. 2022-07-03 /pmc/articles/PMC9350337/ /pubmed/35700226 http://dx.doi.org/10.1111/jonm.13722 Text en © 2022 The Authors. Journal of Nursing Management published by John Wiley & Sons Ltd. https://creativecommons.org/licenses/by/4.0/This is an open access article under the terms of the http://creativecommons.org/licenses/by/4.0/ (https://creativecommons.org/licenses/by/4.0/) License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.
spellingShingle Original Articles
Daradkeh, Laith F.
Villar, Ralph C.
Nashwan, Abdulqadir J.
The perception of nursing leaders towards communication and relationship management competencies in using digital platforms during COVID‐19 in Qatar: A cross‐sectional study
title The perception of nursing leaders towards communication and relationship management competencies in using digital platforms during COVID‐19 in Qatar: A cross‐sectional study
title_full The perception of nursing leaders towards communication and relationship management competencies in using digital platforms during COVID‐19 in Qatar: A cross‐sectional study
title_fullStr The perception of nursing leaders towards communication and relationship management competencies in using digital platforms during COVID‐19 in Qatar: A cross‐sectional study
title_full_unstemmed The perception of nursing leaders towards communication and relationship management competencies in using digital platforms during COVID‐19 in Qatar: A cross‐sectional study
title_short The perception of nursing leaders towards communication and relationship management competencies in using digital platforms during COVID‐19 in Qatar: A cross‐sectional study
title_sort perception of nursing leaders towards communication and relationship management competencies in using digital platforms during covid‐19 in qatar: a cross‐sectional study
topic Original Articles
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9350337/
https://www.ncbi.nlm.nih.gov/pubmed/35700226
http://dx.doi.org/10.1111/jonm.13722
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