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The effect of fine service on customer loyalty in rural homestays: The mediating role of customer emotion
Rural homestay is an important driver for developing rural tourism, which still grows against the wind in the post-epidemic era of the COVID-19 virus and shows unique attributes that are different from those of the traditional hospitality industry. Based on the five-dimensional model of fine service...
Autores principales: | Xing, Bo, Li, Shihan, Xie, Dingding |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Frontiers Media S.A.
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9360802/ https://www.ncbi.nlm.nih.gov/pubmed/35959047 http://dx.doi.org/10.3389/fpsyg.2022.964522 |
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