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Navigating the digital divide: providing services to people with serious mental illness in a community setting during COVID-19
Community mental healthcare around the world has been strained as people need more help and experience more barriers to access due to COVID-19. The rapid shift to telehealth services necessitated by the pandemic has made these difficulties even more pronounced. While this transition presented challe...
Autores principales: | , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Springer International Publishing
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9368693/ https://www.ncbi.nlm.nih.gov/pubmed/35971454 http://dx.doi.org/10.1007/s43545-022-00470-0 |
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author | Noori, Sofia Jordan, Ayana Bromage, William Fineberg, Sarah Cahill, John Mathis, Walter S. |
author_facet | Noori, Sofia Jordan, Ayana Bromage, William Fineberg, Sarah Cahill, John Mathis, Walter S. |
author_sort | Noori, Sofia |
collection | PubMed |
description | Community mental healthcare around the world has been strained as people need more help and experience more barriers to access due to COVID-19. The rapid shift to telehealth services necessitated by the pandemic has made these difficulties even more pronounced. While this transition presented challenges for nearly every healthcare system, it has proven especially difficult for low resource settings such as community health centers. This article is a critical observational study of the care transformation of a state-funded safety net psychiatric system responding to the clinical needs of patients during the COVID-19 pandemic. By discussing the challenges, opportunities, and creative solutions for staff and patients, the article highlights the new importance of technology and adaptability in clinical care and outlines clear recommendations to ensure vulnerable populations do not fall into the “digital divide.” |
format | Online Article Text |
id | pubmed-9368693 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2022 |
publisher | Springer International Publishing |
record_format | MEDLINE/PubMed |
spelling | pubmed-93686932022-08-11 Navigating the digital divide: providing services to people with serious mental illness in a community setting during COVID-19 Noori, Sofia Jordan, Ayana Bromage, William Fineberg, Sarah Cahill, John Mathis, Walter S. SN Soc Sci Original Paper Community mental healthcare around the world has been strained as people need more help and experience more barriers to access due to COVID-19. The rapid shift to telehealth services necessitated by the pandemic has made these difficulties even more pronounced. While this transition presented challenges for nearly every healthcare system, it has proven especially difficult for low resource settings such as community health centers. This article is a critical observational study of the care transformation of a state-funded safety net psychiatric system responding to the clinical needs of patients during the COVID-19 pandemic. By discussing the challenges, opportunities, and creative solutions for staff and patients, the article highlights the new importance of technology and adaptability in clinical care and outlines clear recommendations to ensure vulnerable populations do not fall into the “digital divide.” Springer International Publishing 2022-08-11 2022 /pmc/articles/PMC9368693/ /pubmed/35971454 http://dx.doi.org/10.1007/s43545-022-00470-0 Text en © The Author(s), under exclusive licence to Springer Nature Switzerland AG 2022, Springer Nature or its licensor holds exclusive rights to this article under a publishing agreement with the author(s) or other rightsholder(s); author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law. This article is made available via the PMC Open Access Subset for unrestricted research re-use and secondary analysis in any form or by any means with acknowledgement of the original source. These permissions are granted for the duration of the World Health Organization (WHO) declaration of COVID-19 as a global pandemic. |
spellingShingle | Original Paper Noori, Sofia Jordan, Ayana Bromage, William Fineberg, Sarah Cahill, John Mathis, Walter S. Navigating the digital divide: providing services to people with serious mental illness in a community setting during COVID-19 |
title | Navigating the digital divide: providing services to people with serious mental illness in a community setting during COVID-19 |
title_full | Navigating the digital divide: providing services to people with serious mental illness in a community setting during COVID-19 |
title_fullStr | Navigating the digital divide: providing services to people with serious mental illness in a community setting during COVID-19 |
title_full_unstemmed | Navigating the digital divide: providing services to people with serious mental illness in a community setting during COVID-19 |
title_short | Navigating the digital divide: providing services to people with serious mental illness in a community setting during COVID-19 |
title_sort | navigating the digital divide: providing services to people with serious mental illness in a community setting during covid-19 |
topic | Original Paper |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9368693/ https://www.ncbi.nlm.nih.gov/pubmed/35971454 http://dx.doi.org/10.1007/s43545-022-00470-0 |
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