Cargando…

Navigating the digital divide: providing services to people with serious mental illness in a community setting during COVID-19

Community mental healthcare around the world has been strained as people need more help and experience more barriers to access due to COVID-19. The rapid shift to telehealth services necessitated by the pandemic has made these difficulties even more pronounced. While this transition presented challe...

Descripción completa

Detalles Bibliográficos
Autores principales: Noori, Sofia, Jordan, Ayana, Bromage, William, Fineberg, Sarah, Cahill, John, Mathis, Walter S.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer International Publishing 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9368693/
https://www.ncbi.nlm.nih.gov/pubmed/35971454
http://dx.doi.org/10.1007/s43545-022-00470-0
_version_ 1784766219143872512
author Noori, Sofia
Jordan, Ayana
Bromage, William
Fineberg, Sarah
Cahill, John
Mathis, Walter S.
author_facet Noori, Sofia
Jordan, Ayana
Bromage, William
Fineberg, Sarah
Cahill, John
Mathis, Walter S.
author_sort Noori, Sofia
collection PubMed
description Community mental healthcare around the world has been strained as people need more help and experience more barriers to access due to COVID-19. The rapid shift to telehealth services necessitated by the pandemic has made these difficulties even more pronounced. While this transition presented challenges for nearly every healthcare system, it has proven especially difficult for low resource settings such as community health centers. This article is a critical observational study of the care transformation of a state-funded safety net psychiatric system responding to the clinical needs of patients during the COVID-19 pandemic. By discussing the challenges, opportunities, and creative solutions for staff and patients, the article highlights the new importance of technology and adaptability in clinical care and outlines clear recommendations to ensure vulnerable populations do not fall into the “digital divide.”
format Online
Article
Text
id pubmed-9368693
institution National Center for Biotechnology Information
language English
publishDate 2022
publisher Springer International Publishing
record_format MEDLINE/PubMed
spelling pubmed-93686932022-08-11 Navigating the digital divide: providing services to people with serious mental illness in a community setting during COVID-19 Noori, Sofia Jordan, Ayana Bromage, William Fineberg, Sarah Cahill, John Mathis, Walter S. SN Soc Sci Original Paper Community mental healthcare around the world has been strained as people need more help and experience more barriers to access due to COVID-19. The rapid shift to telehealth services necessitated by the pandemic has made these difficulties even more pronounced. While this transition presented challenges for nearly every healthcare system, it has proven especially difficult for low resource settings such as community health centers. This article is a critical observational study of the care transformation of a state-funded safety net psychiatric system responding to the clinical needs of patients during the COVID-19 pandemic. By discussing the challenges, opportunities, and creative solutions for staff and patients, the article highlights the new importance of technology and adaptability in clinical care and outlines clear recommendations to ensure vulnerable populations do not fall into the “digital divide.” Springer International Publishing 2022-08-11 2022 /pmc/articles/PMC9368693/ /pubmed/35971454 http://dx.doi.org/10.1007/s43545-022-00470-0 Text en © The Author(s), under exclusive licence to Springer Nature Switzerland AG 2022, Springer Nature or its licensor holds exclusive rights to this article under a publishing agreement with the author(s) or other rightsholder(s); author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law. This article is made available via the PMC Open Access Subset for unrestricted research re-use and secondary analysis in any form or by any means with acknowledgement of the original source. These permissions are granted for the duration of the World Health Organization (WHO) declaration of COVID-19 as a global pandemic.
spellingShingle Original Paper
Noori, Sofia
Jordan, Ayana
Bromage, William
Fineberg, Sarah
Cahill, John
Mathis, Walter S.
Navigating the digital divide: providing services to people with serious mental illness in a community setting during COVID-19
title Navigating the digital divide: providing services to people with serious mental illness in a community setting during COVID-19
title_full Navigating the digital divide: providing services to people with serious mental illness in a community setting during COVID-19
title_fullStr Navigating the digital divide: providing services to people with serious mental illness in a community setting during COVID-19
title_full_unstemmed Navigating the digital divide: providing services to people with serious mental illness in a community setting during COVID-19
title_short Navigating the digital divide: providing services to people with serious mental illness in a community setting during COVID-19
title_sort navigating the digital divide: providing services to people with serious mental illness in a community setting during covid-19
topic Original Paper
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9368693/
https://www.ncbi.nlm.nih.gov/pubmed/35971454
http://dx.doi.org/10.1007/s43545-022-00470-0
work_keys_str_mv AT noorisofia navigatingthedigitaldivideprovidingservicestopeoplewithseriousmentalillnessinacommunitysettingduringcovid19
AT jordanayana navigatingthedigitaldivideprovidingservicestopeoplewithseriousmentalillnessinacommunitysettingduringcovid19
AT bromagewilliam navigatingthedigitaldivideprovidingservicestopeoplewithseriousmentalillnessinacommunitysettingduringcovid19
AT finebergsarah navigatingthedigitaldivideprovidingservicestopeoplewithseriousmentalillnessinacommunitysettingduringcovid19
AT cahilljohn navigatingthedigitaldivideprovidingservicestopeoplewithseriousmentalillnessinacommunitysettingduringcovid19
AT mathiswalters navigatingthedigitaldivideprovidingservicestopeoplewithseriousmentalillnessinacommunitysettingduringcovid19