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Patient's decision and experience in the multi-channel appointment context: An empirical study
BACKGROUND: Long waiting time for treatment in the outpatient department has long been a complaint and has influenced patient's experience. It is critical to schedule patients for doctors to reduce patient's waiting time. Nowadays, multi-channel appointment has been provided for patients t...
| Autores principales: | , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Frontiers Media S.A.
2022
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9376290/ https://www.ncbi.nlm.nih.gov/pubmed/35979451 http://dx.doi.org/10.3389/fpubh.2022.923661 |