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Patient's decision and experience in the multi-channel appointment context: An empirical study

BACKGROUND: Long waiting time for treatment in the outpatient department has long been a complaint and has influenced patient's experience. It is critical to schedule patients for doctors to reduce patient's waiting time. Nowadays, multi-channel appointment has been provided for patients t...

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Detalles Bibliográficos
Autores principales: Ye, Qing, Wu, Hong
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9376290/
https://www.ncbi.nlm.nih.gov/pubmed/35979451
http://dx.doi.org/10.3389/fpubh.2022.923661

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