Clients satisfaction at primary healthcare facilities and its association with implementation of client service charter in Tanzania

BACKGROUND: Client service charter (CSC) provides information about what people can expect in a facility’s services; what is expected of clients and service providers. Tanzania implemented Star Rating Assessment (SRA) of primary health care (PHC) facilities in 2015/16 and 2017/18 using SRA tools wit...

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Detalles Bibliográficos
Autores principales: Kinyenje, Erick S., Yahya, Talhiya A., Degeh, Mbwana M., German, Chrisogone C., Hokororo, Joseph C., Mohamed, Mohamed A., Nassoro, Omary A., Bahegwa, Radenta P., Msigwa, Yohanes S., Ngowi, Ruth R., Marandu, Laura E., Mwaisengela, Syabo M., Eliakimu, Eliudi S.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2022
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9377608/
https://www.ncbi.nlm.nih.gov/pubmed/35969601
http://dx.doi.org/10.1371/journal.pone.0272321

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