Remote Moderator and Observer Experiences and Decision-making During Usability Testing of a Web-Based Empathy Training Portal: Content Analysis

BACKGROUND: COVID-19 restrictions severely curtailed empirical endeavors that involved in-person interaction, such as usability testing sessions for technology development. Researchers and developers found themselves using web-based moderation for usability testing. Skilled remote moderators and obs...

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Detalles Bibliográficos
Autores principales: Lobchuk, Michelle, Bathi, Prachotan Reddy, Ademeyo, Adedotun, Livingston, Aislinn
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2022
Materias:
Original Paper
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9386579/
https://www.ncbi.nlm.nih.gov/pubmed/35921138
http://dx.doi.org/10.2196/35319

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