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Research on the Influence Path of Online Consumers’ Purchase Decision Based on Commitment and Trust Theory
Based on the theory of commitment and trust, this paper constructs an online consumer purchase decision model, empirically studies the common values, online trust, commitment and purchase decision, and explores the influence mechanism and path of online consumer purchase decision. The results show t...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Frontiers Media S.A.
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9446146/ https://www.ncbi.nlm.nih.gov/pubmed/36081724 http://dx.doi.org/10.3389/fpsyg.2022.916465 |
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author | You, Yan Hu, Yanchuan Yang, Weining Cao, Shuai |
author_facet | You, Yan Hu, Yanchuan Yang, Weining Cao, Shuai |
author_sort | You, Yan |
collection | PubMed |
description | Based on the theory of commitment and trust, this paper constructs an online consumer purchase decision model, empirically studies the common values, online trust, commitment and purchase decision, and explores the influence mechanism and path of online consumer purchase decision. The results show that common values of shopping platforms and online consumers have a significant positive impact on trust and commitment, among which the common value orientation of mutual trust and commitment compliance has the most significant impact, which reflects the core content of common values. Secondly, the confidentiality of buyer information, common value of ethics, accurate disclosure of information, and finally the attitude to solve problem;The establishment of online trust has a significant positive impact on commitment, and both online trust and commitment are positively related to purchase decision. In terms of research methods, the theory of commitment and trust is introduced into the study of online consumption on Chinese shopping platforms, which expands the scope of application of the theory of commitment and trust. The trust of online consumers is generated by their own shopping experience. The conclusion of this study provides a decision-making basis for the innovation of marketing model and has theoretical reference value. |
format | Online Article Text |
id | pubmed-9446146 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2022 |
publisher | Frontiers Media S.A. |
record_format | MEDLINE/PubMed |
spelling | pubmed-94461462022-09-07 Research on the Influence Path of Online Consumers’ Purchase Decision Based on Commitment and Trust Theory You, Yan Hu, Yanchuan Yang, Weining Cao, Shuai Front Psychol Psychology Based on the theory of commitment and trust, this paper constructs an online consumer purchase decision model, empirically studies the common values, online trust, commitment and purchase decision, and explores the influence mechanism and path of online consumer purchase decision. The results show that common values of shopping platforms and online consumers have a significant positive impact on trust and commitment, among which the common value orientation of mutual trust and commitment compliance has the most significant impact, which reflects the core content of common values. Secondly, the confidentiality of buyer information, common value of ethics, accurate disclosure of information, and finally the attitude to solve problem;The establishment of online trust has a significant positive impact on commitment, and both online trust and commitment are positively related to purchase decision. In terms of research methods, the theory of commitment and trust is introduced into the study of online consumption on Chinese shopping platforms, which expands the scope of application of the theory of commitment and trust. The trust of online consumers is generated by their own shopping experience. The conclusion of this study provides a decision-making basis for the innovation of marketing model and has theoretical reference value. Frontiers Media S.A. 2022-08-23 /pmc/articles/PMC9446146/ /pubmed/36081724 http://dx.doi.org/10.3389/fpsyg.2022.916465 Text en Copyright © 2022 You, Hu, Yang and Cao. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms. |
spellingShingle | Psychology You, Yan Hu, Yanchuan Yang, Weining Cao, Shuai Research on the Influence Path of Online Consumers’ Purchase Decision Based on Commitment and Trust Theory |
title | Research on the Influence Path of Online Consumers’ Purchase Decision Based on Commitment and Trust Theory |
title_full | Research on the Influence Path of Online Consumers’ Purchase Decision Based on Commitment and Trust Theory |
title_fullStr | Research on the Influence Path of Online Consumers’ Purchase Decision Based on Commitment and Trust Theory |
title_full_unstemmed | Research on the Influence Path of Online Consumers’ Purchase Decision Based on Commitment and Trust Theory |
title_short | Research on the Influence Path of Online Consumers’ Purchase Decision Based on Commitment and Trust Theory |
title_sort | research on the influence path of online consumers’ purchase decision based on commitment and trust theory |
topic | Psychology |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9446146/ https://www.ncbi.nlm.nih.gov/pubmed/36081724 http://dx.doi.org/10.3389/fpsyg.2022.916465 |
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