Youth Development Staff Experiences During the COVID-19 Pandemic: a Mixed Methods Study

BACKGROUND: Youth-serving organizations in the United States provide programs, activities, and opportunities for young people before school, during school, after school, in summer, and on weekends. At the core of youth-serving organizations are the adults; that is, youth development staff. OBJECTIVE: In this explanatory sequential mixed methods study we explored youth development staff’s stress and worries, their compassion satisfaction, and whether stress and compassion satisfaction varied by race/ethnicity and gender during the early months of the COVID-19 pandemic – a collective trauma event. METHODS: We surveyed 283 youth development staff and interviewed a subset of 25. RESULTS: Results suggest that youth development staff experienced stress and compassion satisfaction during the COVID-19 pandemic. CONCLUSION: We recommend organizational leaders provide youth development staff with support before a collective trauma event. They can work to change, add, or remove policies, practices, and routines to help decrease stress and increase compassion satisfaction. In addition, based on our results from this study our primary recommendation specific to collective trauma events, after taking care of their own personal wellness, is for youth development staff to focus on what is in their control and work to do those things for as many young people as they can.