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Implementing Psychological First Aid for Healthcare Workers During the COVID-19 Pandemic: A Feasibility Study of the ICARE Model

Maintaining the resilience of healthcare workers (HCWs) during the protracted COVID-19 pandemic is critical as chronic stress is associated with burnout, inability to provide high-quality care, and decreased attentiveness to infection prevention protocols. Between May and July 2020, we implemented t...

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Autores principales: Chandler, Alexa B., Wank, Aubrey A., Vanuk, John R., O’Connor, Mary-Frances, Dreifuss, Bradley A., Dreifuss, Heather M., Ellingson, Katherine D., Khan, Sana M., Friedman, Sydney E., Athey, Amy
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer US 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9455940/
https://www.ncbi.nlm.nih.gov/pubmed/36076146
http://dx.doi.org/10.1007/s10880-022-09900-w
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author Chandler, Alexa B.
Wank, Aubrey A.
Vanuk, John R.
O’Connor, Mary-Frances
Dreifuss, Bradley A.
Dreifuss, Heather M.
Ellingson, Katherine D.
Khan, Sana M.
Friedman, Sydney E.
Athey, Amy
author_facet Chandler, Alexa B.
Wank, Aubrey A.
Vanuk, John R.
O’Connor, Mary-Frances
Dreifuss, Bradley A.
Dreifuss, Heather M.
Ellingson, Katherine D.
Khan, Sana M.
Friedman, Sydney E.
Athey, Amy
author_sort Chandler, Alexa B.
collection PubMed
description Maintaining the resilience of healthcare workers (HCWs) during the protracted COVID-19 pandemic is critical as chronic stress is associated with burnout, inability to provide high-quality care, and decreased attentiveness to infection prevention protocols. Between May and July 2020, we implemented the ICARE model of psychological first aid (PFA) in a novel online (i.e., telehealth) format to address the psychological support needs of HCWs during the COVID-19 pandemic. We found that HCWs needed psychological support related to obtaining clear information about pandemic policies and guidelines, navigating new rules and responsibilities, and processing overwhelming and conflicting emotions. The HCWs in our program repeatedly expressed appreciation for the support we provided. Future directions include establishing online discussion forums, increasing opportunities for individual support, and training HCWs to provide peer support using PFA. This program has far-reaching potential benefit to HCWs and to society at large in the context of a pandemic.
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spelling pubmed-94559402022-09-09 Implementing Psychological First Aid for Healthcare Workers During the COVID-19 Pandemic: A Feasibility Study of the ICARE Model Chandler, Alexa B. Wank, Aubrey A. Vanuk, John R. O’Connor, Mary-Frances Dreifuss, Bradley A. Dreifuss, Heather M. Ellingson, Katherine D. Khan, Sana M. Friedman, Sydney E. Athey, Amy J Clin Psychol Med Settings Article Maintaining the resilience of healthcare workers (HCWs) during the protracted COVID-19 pandemic is critical as chronic stress is associated with burnout, inability to provide high-quality care, and decreased attentiveness to infection prevention protocols. Between May and July 2020, we implemented the ICARE model of psychological first aid (PFA) in a novel online (i.e., telehealth) format to address the psychological support needs of HCWs during the COVID-19 pandemic. We found that HCWs needed psychological support related to obtaining clear information about pandemic policies and guidelines, navigating new rules and responsibilities, and processing overwhelming and conflicting emotions. The HCWs in our program repeatedly expressed appreciation for the support we provided. Future directions include establishing online discussion forums, increasing opportunities for individual support, and training HCWs to provide peer support using PFA. This program has far-reaching potential benefit to HCWs and to society at large in the context of a pandemic. Springer US 2022-09-08 /pmc/articles/PMC9455940/ /pubmed/36076146 http://dx.doi.org/10.1007/s10880-022-09900-w Text en © The Author(s), under exclusive licence to Springer Science+Business Media, LLC, part of Springer Nature 2022, Springer Nature or its licensor holds exclusive rights to this article under a publishing agreement with the author(s) or other rightsholder(s); author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law. This article is made available via the PMC Open Access Subset for unrestricted research re-use and secondary analysis in any form or by any means with acknowledgement of the original source. These permissions are granted for the duration of the World Health Organization (WHO) declaration of COVID-19 as a global pandemic.
spellingShingle Article
Chandler, Alexa B.
Wank, Aubrey A.
Vanuk, John R.
O’Connor, Mary-Frances
Dreifuss, Bradley A.
Dreifuss, Heather M.
Ellingson, Katherine D.
Khan, Sana M.
Friedman, Sydney E.
Athey, Amy
Implementing Psychological First Aid for Healthcare Workers During the COVID-19 Pandemic: A Feasibility Study of the ICARE Model
title Implementing Psychological First Aid for Healthcare Workers During the COVID-19 Pandemic: A Feasibility Study of the ICARE Model
title_full Implementing Psychological First Aid for Healthcare Workers During the COVID-19 Pandemic: A Feasibility Study of the ICARE Model
title_fullStr Implementing Psychological First Aid for Healthcare Workers During the COVID-19 Pandemic: A Feasibility Study of the ICARE Model
title_full_unstemmed Implementing Psychological First Aid for Healthcare Workers During the COVID-19 Pandemic: A Feasibility Study of the ICARE Model
title_short Implementing Psychological First Aid for Healthcare Workers During the COVID-19 Pandemic: A Feasibility Study of the ICARE Model
title_sort implementing psychological first aid for healthcare workers during the covid-19 pandemic: a feasibility study of the icare model
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9455940/
https://www.ncbi.nlm.nih.gov/pubmed/36076146
http://dx.doi.org/10.1007/s10880-022-09900-w
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