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Understanding the invisible workforce: lessons for general practice from a survey of receptionists
INTRODUCTION: The significance of the role of receptionists during the recent shift to remote triage has been widely recognised and they will have a significant role to play in UK general practice as it continues to cope with a huge increase in demand exacerbated by the COVID-19 pandemic. To maximis...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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BioMed Central
2022
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9462614/ https://www.ncbi.nlm.nih.gov/pubmed/36085008 http://dx.doi.org/10.1186/s12875-022-01842-4 |