Employee engagement and open service innovation: The roles of creative self-efficacy and employee innovative behaviour

Improving the innovation ability of organizations is the focal point of management study. This paper puts forward that innovative self-efficacy and employees’ innovative behaviour are continuous mediating variables, and discusses the influence mechanism of employees’ involvement and open service inn...

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Detalles Bibliográficos
Autores principales: Wan, Xiaole, He, Ruixin, Zhang, Guixian, Zhou, Jian
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2022
Materias:
Psychology
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9481274/
https://www.ncbi.nlm.nih.gov/pubmed/36118444
http://dx.doi.org/10.3389/fpsyg.2022.921687
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author Wan, Xiaole
He, Ruixin
Zhang, Guixian
Zhou, Jian
author_facet Wan, Xiaole
He, Ruixin
Zhang, Guixian
Zhou, Jian
author_sort Wan, Xiaole
collection PubMed
description Improving the innovation ability of organizations is the focal point of management study. This paper puts forward that innovative self-efficacy and employees’ innovative behaviour are continuous mediating variables, and discusses the influence mechanism of employees’ involvement and open service innovation from the individual factor level. In this study, a sample of 103 employees from travel companies was used to examine the hypothesis. The results show that employee engagement is positively related to open service innovation. Innovative self-efficacy plays a completely intermediary role between employee engagement and employee innovative behaviour; Creative self-efficacy and employees’ innovative behaviour play a continuous intermediary role between employees’ engagement and open service innovation. The results of this study will eventually help enterprises to carry out service innovation behaviour.
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spelling pubmed-94812742022-09-17 Employee engagement and open service innovation: The roles of creative self-efficacy and employee innovative behaviour Wan, Xiaole He, Ruixin Zhang, Guixian Zhou, Jian Front Psychol Psychology Improving the innovation ability of organizations is the focal point of management study. This paper puts forward that innovative self-efficacy and employees’ innovative behaviour are continuous mediating variables, and discusses the influence mechanism of employees’ involvement and open service innovation from the individual factor level. In this study, a sample of 103 employees from travel companies was used to examine the hypothesis. The results show that employee engagement is positively related to open service innovation. Innovative self-efficacy plays a completely intermediary role between employee engagement and employee innovative behaviour; Creative self-efficacy and employees’ innovative behaviour play a continuous intermediary role between employees’ engagement and open service innovation. The results of this study will eventually help enterprises to carry out service innovation behaviour. Frontiers Media S.A. 2022-09-02 /pmc/articles/PMC9481274/ /pubmed/36118444 http://dx.doi.org/10.3389/fpsyg.2022.921687 Text en Copyright © 2022 Wan, He, Zhang and Zhou. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
spellingShingle Psychology
Wan, Xiaole
He, Ruixin
Zhang, Guixian
Zhou, Jian
Employee engagement and open service innovation: The roles of creative self-efficacy and employee innovative behaviour
title Employee engagement and open service innovation: The roles of creative self-efficacy and employee innovative behaviour
title_full Employee engagement and open service innovation: The roles of creative self-efficacy and employee innovative behaviour
title_fullStr Employee engagement and open service innovation: The roles of creative self-efficacy and employee innovative behaviour
title_full_unstemmed Employee engagement and open service innovation: The roles of creative self-efficacy and employee innovative behaviour
title_short Employee engagement and open service innovation: The roles of creative self-efficacy and employee innovative behaviour
title_sort employee engagement and open service innovation: the roles of creative self-efficacy and employee innovative behaviour
topic Psychology
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9481274/
https://www.ncbi.nlm.nih.gov/pubmed/36118444
http://dx.doi.org/10.3389/fpsyg.2022.921687
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