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Use of a Semiautomatic Text Message System to Improve Satisfaction With Wait Time in the Adult Emergency Department: Cross-sectional Survey Study

BACKGROUND: Many factors influence patient satisfaction during an emergency department (ED) visit, but the perception of wait time plays a central role. A long wait time in the waiting room increases the risk of hospital-acquired infection, as well as the risk of a patient leaving before being seen...

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Detalles Bibliográficos
Autores principales: Ehrler, Frederic, Rochat, Jessica, Siebert, Johan N, Guessous, Idris, Lovis, Christian, Spechbach, Hervé
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9490523/
https://www.ncbi.nlm.nih.gov/pubmed/36066921
http://dx.doi.org/10.2196/34488