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Use of a Semiautomatic Text Message System to Improve Satisfaction With Wait Time in the Adult Emergency Department: Cross-sectional Survey Study
BACKGROUND: Many factors influence patient satisfaction during an emergency department (ED) visit, but the perception of wait time plays a central role. A long wait time in the waiting room increases the risk of hospital-acquired infection, as well as the risk of a patient leaving before being seen...
Autores principales: | Ehrler, Frederic, Rochat, Jessica, Siebert, Johan N, Guessous, Idris, Lovis, Christian, Spechbach, Hervé |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
JMIR Publications
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9490523/ https://www.ncbi.nlm.nih.gov/pubmed/36066921 http://dx.doi.org/10.2196/34488 |
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