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Understanding work experience in epidemic-induced telecommuting: The roles of misfit, reactance, and collaborative technologies
In the management of the global COVID-19 pandemic, the mandated closure of workplaces and stay-at-home orders have forced workers to adapt to a prolonged period of unplanned telecommuting, which we term epidemic-induced telecommuting. Although epidemic-induced telecommuting has drastically altered h...
Autores principales: | , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier Inc.
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9508859/ https://www.ncbi.nlm.nih.gov/pubmed/36188112 http://dx.doi.org/10.1016/j.jbusres.2022.113330 |
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author | Li, Boying Xue, Chenyang Cheng, Yue Lim, Eric T.K. Tan, Chee-Wee |
author_facet | Li, Boying Xue, Chenyang Cheng, Yue Lim, Eric T.K. Tan, Chee-Wee |
author_sort | Li, Boying |
collection | PubMed |
description | In the management of the global COVID-19 pandemic, the mandated closure of workplaces and stay-at-home orders have forced workers to adapt to a prolonged period of unplanned telecommuting, which we term epidemic-induced telecommuting. Although epidemic-induced telecommuting has drastically altered how work is conducted, scant attention is being paid to this emerging work arrangement. To this end, we combine psychological reactance theory and person-environment fit theory to advance the concept of misfit between worker and environment as a core determinant of employees’ work experience in the epidemic-induced telecommuting. Particularly, we distinguish between supply-value and demand-ability misfits as constraints on workers’ freedom at work. Having analyzed data collected through a survey administered on remote workers, we discovered that both misfits positively influenced workers’ perceived psychological reactance, which led to work exhaustion and counter-productive behaviors. We also found that the utilization of collaborative technologies moderated the effects of misfit on workers’ psychological reactance. |
format | Online Article Text |
id | pubmed-9508859 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2023 |
publisher | Elsevier Inc. |
record_format | MEDLINE/PubMed |
spelling | pubmed-95088592022-09-26 Understanding work experience in epidemic-induced telecommuting: The roles of misfit, reactance, and collaborative technologies Li, Boying Xue, Chenyang Cheng, Yue Lim, Eric T.K. Tan, Chee-Wee J Bus Res Article In the management of the global COVID-19 pandemic, the mandated closure of workplaces and stay-at-home orders have forced workers to adapt to a prolonged period of unplanned telecommuting, which we term epidemic-induced telecommuting. Although epidemic-induced telecommuting has drastically altered how work is conducted, scant attention is being paid to this emerging work arrangement. To this end, we combine psychological reactance theory and person-environment fit theory to advance the concept of misfit between worker and environment as a core determinant of employees’ work experience in the epidemic-induced telecommuting. Particularly, we distinguish between supply-value and demand-ability misfits as constraints on workers’ freedom at work. Having analyzed data collected through a survey administered on remote workers, we discovered that both misfits positively influenced workers’ perceived psychological reactance, which led to work exhaustion and counter-productive behaviors. We also found that the utilization of collaborative technologies moderated the effects of misfit on workers’ psychological reactance. Elsevier Inc. 2023-01 2022-09-24 /pmc/articles/PMC9508859/ /pubmed/36188112 http://dx.doi.org/10.1016/j.jbusres.2022.113330 Text en © 2022 Elsevier Inc. All rights reserved. Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active. |
spellingShingle | Article Li, Boying Xue, Chenyang Cheng, Yue Lim, Eric T.K. Tan, Chee-Wee Understanding work experience in epidemic-induced telecommuting: The roles of misfit, reactance, and collaborative technologies |
title | Understanding work experience in epidemic-induced telecommuting: The roles of misfit, reactance, and collaborative technologies |
title_full | Understanding work experience in epidemic-induced telecommuting: The roles of misfit, reactance, and collaborative technologies |
title_fullStr | Understanding work experience in epidemic-induced telecommuting: The roles of misfit, reactance, and collaborative technologies |
title_full_unstemmed | Understanding work experience in epidemic-induced telecommuting: The roles of misfit, reactance, and collaborative technologies |
title_short | Understanding work experience in epidemic-induced telecommuting: The roles of misfit, reactance, and collaborative technologies |
title_sort | understanding work experience in epidemic-induced telecommuting: the roles of misfit, reactance, and collaborative technologies |
topic | Article |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9508859/ https://www.ncbi.nlm.nih.gov/pubmed/36188112 http://dx.doi.org/10.1016/j.jbusres.2022.113330 |
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