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Particularities of Telework Applicable to the Health System in the Context of the COVID-19 Pandemic
The paper aims to highlight how physician-patient relationships have evolved amid the COVID-19 pandemic by considering telework implementation into the healthcare sector. The article presents the peculiarities of using telework within the medical system given the recent epidemiological context, by p...
Autores principales: | , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
MDPI
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9517869/ https://www.ncbi.nlm.nih.gov/pubmed/36078220 http://dx.doi.org/10.3390/ijerph191710501 |
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author | Filip, Alina Stancu, Alin Mehedințu, Mihai Streinu-Cercel, Adrian Pauceanu, Alexandrina Maria |
author_facet | Filip, Alina Stancu, Alin Mehedințu, Mihai Streinu-Cercel, Adrian Pauceanu, Alexandrina Maria |
author_sort | Filip, Alina |
collection | PubMed |
description | The paper aims to highlight how physician-patient relationships have evolved amid the COVID-19 pandemic by considering telework implementation into the healthcare sector. The article presents the peculiarities of using telework within the medical system given the recent epidemiological context, by pointing out the advantages and disadvantages of its adoption. To achieve this goal, a qualitative marketing research was conducted to identify physicians’ opinions and perceptions on telework. The main objectives were identifying the ways of using telework, the effects that telework has on the quality of the medical services and on patient relationships, as well as the strengths and weaknesses of telework for the medical field. The study revealed that while face-to-face consultations decreased as the outbreak continued, different methods of remote consultations emerged, which was both beneficial in interactions with chronic patients and detrimental, as medical staff became more and more overworked. For these reasons, our research shows that healthcare professionals consider a hybrid system much more adequate for patients with stable chronic conditions, as ongoing monitoring is done through this remote mechanism. |
format | Online Article Text |
id | pubmed-9517869 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2022 |
publisher | MDPI |
record_format | MEDLINE/PubMed |
spelling | pubmed-95178692022-09-29 Particularities of Telework Applicable to the Health System in the Context of the COVID-19 Pandemic Filip, Alina Stancu, Alin Mehedințu, Mihai Streinu-Cercel, Adrian Pauceanu, Alexandrina Maria Int J Environ Res Public Health Article The paper aims to highlight how physician-patient relationships have evolved amid the COVID-19 pandemic by considering telework implementation into the healthcare sector. The article presents the peculiarities of using telework within the medical system given the recent epidemiological context, by pointing out the advantages and disadvantages of its adoption. To achieve this goal, a qualitative marketing research was conducted to identify physicians’ opinions and perceptions on telework. The main objectives were identifying the ways of using telework, the effects that telework has on the quality of the medical services and on patient relationships, as well as the strengths and weaknesses of telework for the medical field. The study revealed that while face-to-face consultations decreased as the outbreak continued, different methods of remote consultations emerged, which was both beneficial in interactions with chronic patients and detrimental, as medical staff became more and more overworked. For these reasons, our research shows that healthcare professionals consider a hybrid system much more adequate for patients with stable chronic conditions, as ongoing monitoring is done through this remote mechanism. MDPI 2022-08-23 /pmc/articles/PMC9517869/ /pubmed/36078220 http://dx.doi.org/10.3390/ijerph191710501 Text en © 2022 by the authors. https://creativecommons.org/licenses/by/4.0/Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). |
spellingShingle | Article Filip, Alina Stancu, Alin Mehedințu, Mihai Streinu-Cercel, Adrian Pauceanu, Alexandrina Maria Particularities of Telework Applicable to the Health System in the Context of the COVID-19 Pandemic |
title | Particularities of Telework Applicable to the Health System in the Context of the COVID-19 Pandemic |
title_full | Particularities of Telework Applicable to the Health System in the Context of the COVID-19 Pandemic |
title_fullStr | Particularities of Telework Applicable to the Health System in the Context of the COVID-19 Pandemic |
title_full_unstemmed | Particularities of Telework Applicable to the Health System in the Context of the COVID-19 Pandemic |
title_short | Particularities of Telework Applicable to the Health System in the Context of the COVID-19 Pandemic |
title_sort | particularities of telework applicable to the health system in the context of the covid-19 pandemic |
topic | Article |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9517869/ https://www.ncbi.nlm.nih.gov/pubmed/36078220 http://dx.doi.org/10.3390/ijerph191710501 |
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