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Multi-Generational Perspectives on the Competencies Required of First-Line Nurse Managers: A Phenomenological Study

First-line nurse managers play an integral role in ensuring team and organizational effectiveness and quality of care. They are facing increasing challenges arising from the need to lead a generation-diverse workforce. Further research that examines multi-generational perspectives on the competencie...

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Autores principales: Choi, Pin-Pin, Wong, Suet-Shan, Lee, Wai-Man, Tiu, Mei-Ha
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9518487/
https://www.ncbi.nlm.nih.gov/pubmed/36078279
http://dx.doi.org/10.3390/ijerph191710560
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author Choi, Pin-Pin
Wong, Suet-Shan
Lee, Wai-Man
Tiu, Mei-Ha
author_facet Choi, Pin-Pin
Wong, Suet-Shan
Lee, Wai-Man
Tiu, Mei-Ha
author_sort Choi, Pin-Pin
collection PubMed
description First-line nurse managers play an integral role in ensuring team and organizational effectiveness and quality of care. They are facing increasing challenges arising from the need to lead a generation-diverse workforce. Further research that examines multi-generational perspectives on the competencies of first-line nurse managers is warranted. This paper aimed to elucidate multi-generational perspectives on the competencies required of first-line nurse managers based on their lived experiences and perceptions, as well as those of frontline nurses. A descriptive phenomenological approach was adopted. A total of 48 informants were invited to individual semi-structured interviews to share their perspectives on the competencies required of first-line nurse managers. Findings were analyzed using Van Kaam’s controlled explication method. Four themes that described four areas of competency were generated: (1) advocating for the interests of the staff, (2) allocating resources effectively, (3) building cohesive teams, and (4) embracing change and quality. The findings indicated that there were significant discrepancies among the different generations of informants in terms of their degree of commitment to work, preferred modes of team communication and collaboration, and perspectives on the role and function and preferred leadership styles of first-line nurse managers. This study fell short in examining the experiences of Generation Z nurses, and the findings are subject to further validation by larger samples. However, this study has implications for hospital administrators, nurse educators, and managers, encouraging them to rethink the notion of management competencies to develop effective strategies for leading a multi-generational workforce.
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spelling pubmed-95184872022-09-29 Multi-Generational Perspectives on the Competencies Required of First-Line Nurse Managers: A Phenomenological Study Choi, Pin-Pin Wong, Suet-Shan Lee, Wai-Man Tiu, Mei-Ha Int J Environ Res Public Health Article First-line nurse managers play an integral role in ensuring team and organizational effectiveness and quality of care. They are facing increasing challenges arising from the need to lead a generation-diverse workforce. Further research that examines multi-generational perspectives on the competencies of first-line nurse managers is warranted. This paper aimed to elucidate multi-generational perspectives on the competencies required of first-line nurse managers based on their lived experiences and perceptions, as well as those of frontline nurses. A descriptive phenomenological approach was adopted. A total of 48 informants were invited to individual semi-structured interviews to share their perspectives on the competencies required of first-line nurse managers. Findings were analyzed using Van Kaam’s controlled explication method. Four themes that described four areas of competency were generated: (1) advocating for the interests of the staff, (2) allocating resources effectively, (3) building cohesive teams, and (4) embracing change and quality. The findings indicated that there were significant discrepancies among the different generations of informants in terms of their degree of commitment to work, preferred modes of team communication and collaboration, and perspectives on the role and function and preferred leadership styles of first-line nurse managers. This study fell short in examining the experiences of Generation Z nurses, and the findings are subject to further validation by larger samples. However, this study has implications for hospital administrators, nurse educators, and managers, encouraging them to rethink the notion of management competencies to develop effective strategies for leading a multi-generational workforce. MDPI 2022-08-24 /pmc/articles/PMC9518487/ /pubmed/36078279 http://dx.doi.org/10.3390/ijerph191710560 Text en © 2022 by the authors. https://creativecommons.org/licenses/by/4.0/Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
spellingShingle Article
Choi, Pin-Pin
Wong, Suet-Shan
Lee, Wai-Man
Tiu, Mei-Ha
Multi-Generational Perspectives on the Competencies Required of First-Line Nurse Managers: A Phenomenological Study
title Multi-Generational Perspectives on the Competencies Required of First-Line Nurse Managers: A Phenomenological Study
title_full Multi-Generational Perspectives on the Competencies Required of First-Line Nurse Managers: A Phenomenological Study
title_fullStr Multi-Generational Perspectives on the Competencies Required of First-Line Nurse Managers: A Phenomenological Study
title_full_unstemmed Multi-Generational Perspectives on the Competencies Required of First-Line Nurse Managers: A Phenomenological Study
title_short Multi-Generational Perspectives on the Competencies Required of First-Line Nurse Managers: A Phenomenological Study
title_sort multi-generational perspectives on the competencies required of first-line nurse managers: a phenomenological study
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9518487/
https://www.ncbi.nlm.nih.gov/pubmed/36078279
http://dx.doi.org/10.3390/ijerph191710560
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