Applying Industry 4.0 technologies for the sustainability of small service enterprises

Despite the potential of Industry 4.0 (I4.0) to make micro, small and medium enterprises (MSMEs) sustainable, the managers of service MSMEs find it tough to implement it in their firms. Drawing on the TAM and TAM2, this paper identifies I4.0 technologies (I4T) that help improve the sustainability in...

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Detalles Bibliográficos
Autores principales: Pandya, Darshan, Kumar, Gopal
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer Berlin Heidelberg 2022
Materias:
Empirical Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9524308/
http://dx.doi.org/10.1007/s11628-022-00507-7
Descripción
Sumario:Despite the potential of Industry 4.0 (I4.0) to make micro, small and medium enterprises (MSMEs) sustainable, the managers of service MSMEs find it tough to implement it in their firms. Drawing on the TAM and TAM2, this paper identifies I4.0 technologies (I4T) that help improve the sustainability in service MSMEs in the emerging economy of India. Data from different service MSMEs were collected to assess the importance of I4T. Artificial Intelligence, Big Data Analytics, and Internet of Things emerge as the most important I4T for sustainability. Several managerial implications along with theoretical contributions, limitations, and future research have been discussed.

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