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The Effect of COVID-19 on hotel booking intentions: Investigating the roles of message appeal type and brand loyalty

The unprecedented global health concerns pertaining to COVID-19 have impacted the hotel industry. In order to ameliorate such concerns, hotels are sending out marketing communication messages. However, whether the messages effectively impact hotel consumers’ behaviors is still unknown. To fill this...

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Detalles Bibliográficos
Autores principales: Ju, Yongwook, Jang, SooCheong (Shawn)
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier Ltd. 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9537292/
https://www.ncbi.nlm.nih.gov/pubmed/36246515
http://dx.doi.org/10.1016/j.ijhm.2022.103357