An empirical analysis of the supply chain flexibility using blockchain technology

Building a flexible supply chain can enable the firms to manage their supply chains to adapt effectively to dynamic market demand changes and thus guarantee their accelerated growth in the future. In this vein, this study aims to address several important issues in supply chain management by considering two characteristics of blockchain technology (i.e., information transparency and security of blockchain technology) and exploring the specific conditions under which firms are likely to develop trust in supply chain management. Furthermore, we argue that such supply chain trust is vital to the success of achieving and increasing supply chain flexibility. In addition, we propose that top management teams’ digital leadership within the firms plays a vital role in moderating the contribution of each dimension of blockchain technology to supply chain trust. Using data from a large sample of 338 firms in China, we perform structural equation modeling to examine our conceptual framework empirically. Our results highlight and support the idea that blockchain technology’s information transparency and security influence the trust-building in a supply chain and supply chain flexibility and articulate the particular importance of digital leadership in explaining the contribution of different blockchain technology characteristics to trust-building. Our study advances the theoretical, empirical, and managerial analysis of critical factors to build trust and achieve flexibility in supply chains.