Tele-Rehabilitation Service from the Patient's Perspective: A Cross-Sectional Study

This study aimed to describe patients’ perceptions of tele-rehabilitation (TR) and investigate the association between TR-related factors and both the patients’ age and type of rehabilitation services. A cross-sectional survey was conducted to obtain data about patients’ demographic and medical information, technological familiarity as well as patients’ experience and opinions about TR. The 227 patients completing the survey reported a mean ± SD age of 40.7 ± 13.9 years and musculoskeletal disorders as the most common condition treated by TR. The majority of patients expressed satisfaction and confidence with their therapists’ ability to assess and treat their problems using TR. Approximately 75.3% of participants stated that therapists demonstrated a strong understanding of their health conditions, while 82% reported that TR entailed a convenient service during COVID-19. The study found associations between age and patient's ability and confidence to use technology as well as a relationship between the type of treatment received and participants’ overall opinions. Patients demonstrated acceptance, confidence, and satisfaction with TR during COVID-19. Patient age and treatment type fulfill a major role in patients’ perceptions of TR.