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Assessing the Topics and Motivating Factors Behind Human-Social Chatbot Interactions: Thematic Analysis of User Experiences
BACKGROUND: Although social chatbot usage is expected to increase as language models and artificial intelligence improve, very little is known about the dynamics of human-social chatbot interactions. Specifically, there is a paucity of research examining why human-social chatbot interactions are ini...
Autores principales: | Ta-Johnson, Vivian P, Boatfield, Carolynn, Wang, Xinyu, DeCero, Esther, Krupica, Isabel C, Rasof, Sophie D, Motzer, Amelie, Pedryc, Wiktoria M |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
JMIR Publications
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9577709/ https://www.ncbi.nlm.nih.gov/pubmed/36190745 http://dx.doi.org/10.2196/38876 |
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