Cargando…

A Survey on Patient and Clinician Satisfaction With a Rapidly Implemented Telephone Consultation Service During the COVID-19 Pandemic

Aim: The novel coronavirus pandemic presented unique challenges to healthcare organisations on an unprecedented scale. Due to the cessation of routine care, the Humberside Oral and Maxillofacial Surgery department implemented a telephone review service to maintain access to care. This survey study w...

Descripción completa

Detalles Bibliográficos
Autores principales:	McIntosh, Ceri, O'Higgins, Caoimhin, Philip, Jerome, Mizen, Kelvin
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Cureus 2022
Materias:	Quality Improvement
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9580406/ https://www.ncbi.nlm.nih.gov/pubmed/36277587 http://dx.doi.org/10.7759/cureus.29325

Ejemplares similares

A Quality Improvement Project to Evaluate Satisfaction With Alternatives to Face to Face Consultation in a Learning Disability Service
por: Elmasry, Eslam, et al.
Publicado: (2022)

National video consultation service- changing the way we deliver future care
por: Ahuja, Alka, et al.
Publicado: (2021)

EVALUATION of VIDEO CONSULTATIONS in COMMUNITY MENTAL HEALTH SETTING- Pilot Project of Service Evaluation
por: Javaid, Sadia Tabassum, et al.
Publicado: (2023)

Telephone consultations in primary care, how to improve their safety, effectiveness and quality
por: Khan, Muhammad Naseer Babar
Publicado: (2013)

Assessement of a structured technological support intervention on uptake of video consultations
por: Kotwal, Tejas, et al.
Publicado: (2021)

Improving quality of remote mental health consultations during COVID-19
por: Collins, Phoebe, et al.
Publicado: (2021)

Use of an Information Pack to Improve Relative’', Friend’' and Carer’' Satisfaction With the Admission Process in an Older Adult Inpatient Service: A Quality Improvement Project
por: Baxter, Luke, et al.
Publicado: (2023)

A quality improvement (QI) project on improving trainee confidence in conducting remote psychiatric consultations at Pennine Care National Health Service (NHS) Foundation Trust in the United Kingdom (UK)
por: Moir, Rachel, et al.
Publicado: (2021)

Audit of documentation of observations on mental health services for older people (MHSOP) wards following implementation of nervecentre
por: Rathi, Nitya
Publicado: (2021)

Rapid introduction of virtual consultation in a hospital-based Consultant-led Antenatal Clinic to minimise exposure of pregnant women to COVID-19
por: Tavener, Christina Rose, et al.
Publicado: (2022)

Improving Outcome Measurement and Experience in an Adolescent Inpatient Unit Through Patient-Reported Measures
por: Davies-Kabir, Megan, et al.
Publicado: (2023)

Exploring the views of young people with autism spectrum disorder (ASD) on how to improve medical consultations
por: Mayor, Alexander
Publicado: (2021)

The Effect of Suicide and Homicide on Clinicians & Those Left Behind: A Survey of Current Experiences and Improvement of Practice
por: Elisha-Aboh, Christiana, et al.
Publicado: (2023)

Expeditious multipronged Interventions strike down Geriatric Memory Clinic No Shows in the Department of Geriatrics -a Value Enhancing Initiative via Memory Outreach Program and Telephone Triaging
por: Hamad, Hanadi Al, et al.
Publicado: (2023)

Planning effective mental healthcare in prisons: findings from a national consultation on the care programme approach in prisons
por: Jethwa, Jemini, et al.
Publicado: (2021)

Family Satisfaction With Critical Care: Before and After the COVID-19 Outbreak
por: Jorge, Núria, et al.
Publicado: (2023)

Assessment of Patient Satisfaction in a Military and Public Hospital: A Comparative Study
por: Farooq, Ayesha, et al.
Publicado: (2020)

Maintaining access to HIV pre-exposure prophylaxis in a pandemic: A service evaluation of telephone-based pre-exposure prophylaxis provision
por: Henderson, Lindsay, et al.
Publicado: (2022)

Testing and implementing video consulting for outpatient appointments: using quality improvement system thinking and codesign principles
por: Morrison, Clare, et al.
Publicado: (2021)

Implementation of a palliative care consultation trigger tool for hospitalised patients with acute decompensated heart failure
por: Bhattacharya, Adhiraj, et al.
Publicado: (2023)

Quality Improvement Project to Improve Patient Satisfaction and Opportunity to Attend Clinical Team Meetings
por: Rapson, Alec, et al.
Publicado: (2022)

Introduction of ECT Discharge Summary- a Quality Improvement Project to Improve Communication Between Treating and Referring Clinicians and Aiming Better Patient Care
por: Ahmad, Ayesha, et al.
Publicado: (2022)

Assessing Patient Confidence and Satisfaction about the Shared Decision-making Meetings for Planning Cancer Chemotherapy
por: Alkhayyat, Shadi S, et al.
Publicado: (2019)

Assessing the Satisfaction and Usability of Patient Families in the ICU With the Use of the Telehealth Communication Application myVisit
por: Aledreesi, Thamer M, et al.
Publicado: (2023)

Rapid cycle testing drives improved communication and satisfaction using in-person survey
por: Kuehnel, Nicholas Anders, et al.
Publicado: (2019)

Quality improvement initiative: how the setting up of an anaesthesia consultant-led perioperative outreach service addressed anaesthesia-specific issues to improve anaesthesia consult and surgery timings for hip fracture patients
por: Siow, Wei Shyan, et al.
Publicado: (2022)

Performance, Barriers, and Satisfaction of Healthcare Workers Toward Electronic Medical Records in Saudi Arabia: A National Multicenter Study
por: Al Otaybi, Hanan F, et al.
Publicado: (2022)

Complex Case Management Workshop for Trainees &Trainers - a Quality Improvement Project -to Enhance the Understanding of the Case Management and Complexity in People With Intellectual Disabilities for Senior Trainees and Early Career Consultants
por: Hasan, Syeda, et al.
Publicado: (2022)

Service Users Experience in the Use of Tele-Psychiatry in Child and Adolescent Mental Health Services in NHS Orkney
por: Alli, Oluwabukunmi, et al.
Publicado: (2023)

Development and implementation of a clinician report to reduce unnecessary urine drug screen testing in the ED: a quality improvement initiative
por: Vanstone, Jason Robert, et al.
Publicado: (2022)

Confidentiality at the interface of an adolescent psychotherapy service
por: Thomas, Rhianne, et al.
Publicado: (2021)

Could a Virtual Clinic Improve the Quality of Physical Health Monitoring for Safe Antipsychotic Prescribing in an Older Adult Community Mental Health Team (CMHT)? Encouraging Preliminary Results From a CMHT in Wales
por: Lappas, Andreas, et al.
Publicado: (2023)

A Quality Improvement Project to Increase Junior Doctors’ Satisfaction With Handover Process Using Microsoft Teams (MS Teams) as a Platform
por: Gupta, Aradhana, et al.
Publicado: (2023)

Transition from child and adolescent mental health services to adult mental health services: children in care and adopted children
por: Adamopoulos, Paula, et al.
Publicado: (2021)

Perceived Barriers in Delivering Optimal Healthcare Services in a Dedicated COVID-19 Hospital: Perspectives of Health-Service Providers
por: Singh, Nipa, et al.
Publicado: (2022)

Barriers and facilitators to implementing and sustaining peer support in kidney care
por: Wood, Eleri, et al.
Publicado: (2021)

Evaluation of an implementation package to deliver the COPD CARE service
por: Portillo, Edward, et al.
Publicado: (2023)

Job Satisfaction Among Nurses Working in King Abdul Aziz Medical City Primary Health Care Centers: A Cross-Sectional Study
por: Wali, Razaz, et al.
Publicado: (2023)

Journey to Perinatal Mental Health Services in Northern Ireland
por: Connolly, Helen, et al.
Publicado: (2022)

Unveiling the ABCs: Identifying India's Healthcare Service Gaps
por: Chawla, Nistara Singh
Publicado: (2023)

Cannot write session to /tmp/vufind_sessions/sess_2fotj1da8llt1a9gri33offpfj