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An Assessment of Outpatient Satisfaction with Hospital Pharmacy Quality and Influential Factors in the Context of the COVID-19 Pandemic

The study aims to evaluate outpatient satisfaction (OS) with health insurance drug dispensing at the central hospital in Vietnam and to explore the influential factors. A cross-sectional survey was conducted on adult outpatients via an adjusted SERVQUAL questionnaire. The questionnaire’s internal co...

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Detalles Bibliográficos
Autores principales:	Nguyen, Binh Quoc, Nguyen, Cuc Thi Thu
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	MDPI 2022
Materias:	Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9601799/ https://www.ncbi.nlm.nih.gov/pubmed/36292392 http://dx.doi.org/10.3390/healthcare10101945

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