Caregiver Views on Prospective Use of Robotic Care in Helping Children Adapt to Hospitalization

Children in hospitals endure a variety of stressful situations. Children feel friendly toward and have fun with robots. Care robots are considered to be an alternate technique to relieve stress after hospitalization. A mixed-methods study was conducted on caregivers to understand the ideal care robot. One hundred and fifty caregivers of pediatric patients participated in a quantitative online survey, and eleven participated in focus group interviews for qualitative analysis. Quantitative data underwent descriptive statistics. Content analysis was conducted for qualitative data. Regarding the overall awareness and necessity of a care robot, the caregivers thought it would help patients adapt to the hospital environment more quickly. The caregivers’ preferred character-shaped robots of child height. For sound, they preferred an animated character’s voice. For movement, they preferred the robot to roll on wheels. Regarding functions, medicine was the item for which they most wanted to use game elements. For the educational element, the caregivers wanted to teach children the reasons for and methods of medicine administration. Four themes were derived from the qualitative results. The findings are expected to contribute to the future development of care robots that can assist pediatric patients.