Cargando…

An examination of restaurant employees’ work-life outlook: The influence of support systems during COVID-19

The main objective of this research paper is to examine the influence of perceived support (i.e., organizational support and social support) on life satisfaction (i.e., current and anticipated life satisfaction), which is hypothesized to increase restaurant employees’ loyalty organizational citizens...

Descripción completa

Detalles Bibliográficos
Autores principales: Park, Jeong-Yeol, Hight, S. Kyle, Bufquin, Diego, de Souza Meira, Jessica Vieira, Back, Robin M.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier Ltd. 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9603749/
https://www.ncbi.nlm.nih.gov/pubmed/36317000
http://dx.doi.org/10.1016/j.ijhm.2021.102992
_version_ 1784817633491681280
author Park, Jeong-Yeol
Hight, S. Kyle
Bufquin, Diego
de Souza Meira, Jessica Vieira
Back, Robin M.
author_facet Park, Jeong-Yeol
Hight, S. Kyle
Bufquin, Diego
de Souza Meira, Jessica Vieira
Back, Robin M.
author_sort Park, Jeong-Yeol
collection PubMed
description The main objective of this research paper is to examine the influence of perceived support (i.e., organizational support and social support) on life satisfaction (i.e., current and anticipated life satisfaction), which is hypothesized to increase restaurant employees’ loyalty organizational citizenship behavior (OCB) and decrease their intentions to leave the restaurant industry during the COVID-19 pandemic. Moreover, the moderating effects of employees’ resilience and employment status are also examined. Analyzing the responses of 609 restaurant employees using structural equation modeling (SEM), findings revealed that all direct effects were supported, except for the effect of anticipated life satisfaction on intention to leave the restaurant industry. Lastly, the moderating role of resilience in the relationships between current life satisfaction and restaurant employees’ loyalty OCB and intentions to leave the industry was confirmed. Theoretical and practical implications are discussed in detail.
format Online
Article
Text
id pubmed-9603749
institution National Center for Biotechnology Information
language English
publishDate 2021
publisher Elsevier Ltd.
record_format MEDLINE/PubMed
spelling pubmed-96037492022-10-27 An examination of restaurant employees’ work-life outlook: The influence of support systems during COVID-19 Park, Jeong-Yeol Hight, S. Kyle Bufquin, Diego de Souza Meira, Jessica Vieira Back, Robin M. Int J Hosp Manag Article The main objective of this research paper is to examine the influence of perceived support (i.e., organizational support and social support) on life satisfaction (i.e., current and anticipated life satisfaction), which is hypothesized to increase restaurant employees’ loyalty organizational citizenship behavior (OCB) and decrease their intentions to leave the restaurant industry during the COVID-19 pandemic. Moreover, the moderating effects of employees’ resilience and employment status are also examined. Analyzing the responses of 609 restaurant employees using structural equation modeling (SEM), findings revealed that all direct effects were supported, except for the effect of anticipated life satisfaction on intention to leave the restaurant industry. Lastly, the moderating role of resilience in the relationships between current life satisfaction and restaurant employees’ loyalty OCB and intentions to leave the industry was confirmed. Theoretical and practical implications are discussed in detail. Elsevier Ltd. 2021-08 2021-05-31 /pmc/articles/PMC9603749/ /pubmed/36317000 http://dx.doi.org/10.1016/j.ijhm.2021.102992 Text en © 2021 Elsevier Ltd. All rights reserved. Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active.
spellingShingle Article
Park, Jeong-Yeol
Hight, S. Kyle
Bufquin, Diego
de Souza Meira, Jessica Vieira
Back, Robin M.
An examination of restaurant employees’ work-life outlook: The influence of support systems during COVID-19
title An examination of restaurant employees’ work-life outlook: The influence of support systems during COVID-19
title_full An examination of restaurant employees’ work-life outlook: The influence of support systems during COVID-19
title_fullStr An examination of restaurant employees’ work-life outlook: The influence of support systems during COVID-19
title_full_unstemmed An examination of restaurant employees’ work-life outlook: The influence of support systems during COVID-19
title_short An examination of restaurant employees’ work-life outlook: The influence of support systems during COVID-19
title_sort examination of restaurant employees’ work-life outlook: the influence of support systems during covid-19
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9603749/
https://www.ncbi.nlm.nih.gov/pubmed/36317000
http://dx.doi.org/10.1016/j.ijhm.2021.102992
work_keys_str_mv AT parkjeongyeol anexaminationofrestaurantemployeesworklifeoutlooktheinfluenceofsupportsystemsduringcovid19
AT hightskyle anexaminationofrestaurantemployeesworklifeoutlooktheinfluenceofsupportsystemsduringcovid19
AT bufquindiego anexaminationofrestaurantemployeesworklifeoutlooktheinfluenceofsupportsystemsduringcovid19
AT desouzameirajessicavieira anexaminationofrestaurantemployeesworklifeoutlooktheinfluenceofsupportsystemsduringcovid19
AT backrobinm anexaminationofrestaurantemployeesworklifeoutlooktheinfluenceofsupportsystemsduringcovid19
AT parkjeongyeol examinationofrestaurantemployeesworklifeoutlooktheinfluenceofsupportsystemsduringcovid19
AT hightskyle examinationofrestaurantemployeesworklifeoutlooktheinfluenceofsupportsystemsduringcovid19
AT bufquindiego examinationofrestaurantemployeesworklifeoutlooktheinfluenceofsupportsystemsduringcovid19
AT desouzameirajessicavieira examinationofrestaurantemployeesworklifeoutlooktheinfluenceofsupportsystemsduringcovid19
AT backrobinm examinationofrestaurantemployeesworklifeoutlooktheinfluenceofsupportsystemsduringcovid19