Sexually objectifying work environments and affective commitment in a sample of Italian waitresses: The mediating role of anxiety and job satisfaction

BACKGROUND: Sexual objectification can assume various forms, from interpersonal to cultural and environmental ones. Previous research has highlighted how working in sexually objectifying environments (SOEs) can lead female workers to experience negative feelings (i.e. anxiety, job dissatisfaction). The study’s main aim was to investigate the relationships between sexually objectifying work environments, job satisfaction, anxiety, and affective commitment. DESIGN AND METHOD: In this study, we investigated the role of working in sexually objectifying environments (i.e. bars and pubs) in triggering female workers’ (i.e. waitresses) feelings of anxiety and in decreasing their job satisfaction and their affective organizational commitment. Our hypothesis was tested through a mediation model with a sample of (N = 546) Italian restaurant/bar waitresses. RESULTS: The results supported a model in which sexually objectifying environments had a direct effect on job satisfaction and both direct and indirect effects on anxiety. Further, sexually objectifying environments indirectly affected affective commitment through both anxiety and job satisfaction. CONCLUSION: Working in a perceived sexually objectified environment can raise waitresses’ feelings of anxiety and job satisfaction. These feelings, in turn, negatively affect workers’ affective commitment toward their workplace. The limitations and implications of this study were discussed. The main implication concerns the need to implement people’s awareness of the existence of SOEs and the harmful effects they may have on women.