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The patient as a prosumer of healthcare: insights from a bibliometric-interpretive review

PURPOSE: Healthcare policies around the globe are aimed at achieving patient-centeredness. The patient is understood as a prosumer of healthcare, wherein healthcare service co-production and value co-creation take center stage. The article endeavors to unpack the state of the literature on the innov...

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Detalles Bibliográficos
Autores principales: Ciasullo, Maria Vincenza, Lim, Weng Marc, Manesh, Mohammad Fakhar, Palumbo, Rocco
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Emerald Publishing Limited 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9616017/
https://www.ncbi.nlm.nih.gov/pubmed/35383429
http://dx.doi.org/10.1108/JHOM-11-2021-0401
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author Ciasullo, Maria Vincenza
Lim, Weng Marc
Manesh, Mohammad Fakhar
Palumbo, Rocco
author_facet Ciasullo, Maria Vincenza
Lim, Weng Marc
Manesh, Mohammad Fakhar
Palumbo, Rocco
author_sort Ciasullo, Maria Vincenza
collection PubMed
description PURPOSE: Healthcare policies around the globe are aimed at achieving patient-centeredness. The patient is understood as a prosumer of healthcare, wherein healthcare service co-production and value co-creation take center stage. The article endeavors to unpack the state of the literature on the innovations promoting the transition toward patient-centeredness, informing policy and management interventions fostering the reconceptualization of the patient as a prosumer of healthcare services. DESIGN/METHODOLOGY/APPROACH: A hybrid review methodology consisting of a bibliometric-interpretive review following the Scientific Procedures and Rationales for Systematic Literature Reviews (SPAR-4-SLR) protocol is used. The bibliometric component enabled us to objectively map the extant scientific knowledge into research streams, whereas the interpretive component facilitated the critical analysis of research streams. FINDINGS: Patient-centeredness relies on a bundle of innovations that are enacted through a cycle of patients' activation, empowerment, involvement and engagement, wherein the omission of any steps arrests the transition toward service co-production and value co-creation. Institutional, organizational and cognitive barriers should be overcome to boost the transition of patients from consumers to prosumers in a patient-centered model of healthcare. ORIGINALITY/VALUE: The article delivers the state of the art of the scientific literature in the field of innovations aimed at sustaining the transition toward patient-centeredness and provides some food for thoughts to scholars and practitioners who wish to push forward service co-production and value co-creation in healthcare.
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spelling pubmed-96160172022-11-14 The patient as a prosumer of healthcare: insights from a bibliometric-interpretive review Ciasullo, Maria Vincenza Lim, Weng Marc Manesh, Mohammad Fakhar Palumbo, Rocco J Health Organ Manag Research Paper PURPOSE: Healthcare policies around the globe are aimed at achieving patient-centeredness. The patient is understood as a prosumer of healthcare, wherein healthcare service co-production and value co-creation take center stage. The article endeavors to unpack the state of the literature on the innovations promoting the transition toward patient-centeredness, informing policy and management interventions fostering the reconceptualization of the patient as a prosumer of healthcare services. DESIGN/METHODOLOGY/APPROACH: A hybrid review methodology consisting of a bibliometric-interpretive review following the Scientific Procedures and Rationales for Systematic Literature Reviews (SPAR-4-SLR) protocol is used. The bibliometric component enabled us to objectively map the extant scientific knowledge into research streams, whereas the interpretive component facilitated the critical analysis of research streams. FINDINGS: Patient-centeredness relies on a bundle of innovations that are enacted through a cycle of patients' activation, empowerment, involvement and engagement, wherein the omission of any steps arrests the transition toward service co-production and value co-creation. Institutional, organizational and cognitive barriers should be overcome to boost the transition of patients from consumers to prosumers in a patient-centered model of healthcare. ORIGINALITY/VALUE: The article delivers the state of the art of the scientific literature in the field of innovations aimed at sustaining the transition toward patient-centeredness and provides some food for thoughts to scholars and practitioners who wish to push forward service co-production and value co-creation in healthcare. Emerald Publishing Limited 2022-04-05 2022 /pmc/articles/PMC9616017/ /pubmed/35383429 http://dx.doi.org/10.1108/JHOM-11-2021-0401 Text en © Maria Vincenza Ciasullo, Weng Marc Lim, Mohammad Fakhar Manesh and Rocco Palumbo https://creativecommons.org/licenses/by/4.0/Published by Emerald Publishing Limited. This article is published under the Creative Commons Attribution (CC BY 4.0) licence. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at https://creativecommons.org/licenses/by/4.0/
spellingShingle Research Paper
Ciasullo, Maria Vincenza
Lim, Weng Marc
Manesh, Mohammad Fakhar
Palumbo, Rocco
The patient as a prosumer of healthcare: insights from a bibliometric-interpretive review
title The patient as a prosumer of healthcare: insights from a bibliometric-interpretive review
title_full The patient as a prosumer of healthcare: insights from a bibliometric-interpretive review
title_fullStr The patient as a prosumer of healthcare: insights from a bibliometric-interpretive review
title_full_unstemmed The patient as a prosumer of healthcare: insights from a bibliometric-interpretive review
title_short The patient as a prosumer of healthcare: insights from a bibliometric-interpretive review
title_sort patient as a prosumer of healthcare: insights from a bibliometric-interpretive review
topic Research Paper
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9616017/
https://www.ncbi.nlm.nih.gov/pubmed/35383429
http://dx.doi.org/10.1108/JHOM-11-2021-0401
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