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Impact of smart locker use on customer satisfaction of online shoppers in Vietnam
In recent years, smart lockers have been increasingly utilised in the last-mile delivery stage of e-commerce. Although this technological advance has received significant scientific attention, especially in developed countries, little is known about the general behaviour of Smart Locker users. This...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Palgrave Macmillan UK
2022
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9638435/ https://www.ncbi.nlm.nih.gov/pubmed/36373150 http://dx.doi.org/10.1057/s41599-022-01428-6 |