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Requirements and challenges of hospital dashboards: a systematic literature review

BACKGROUND: Today, the use of data in administrative and clinical processes is quite challenging due to the large volume of data, data collection from various sources, and lack of data structure. As a data management tool, dashboards play an important role in timely visual display of critical inform...

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Autores principales: Rabiei, Reza, Almasi, Sohrab
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9644506/
https://www.ncbi.nlm.nih.gov/pubmed/36348339
http://dx.doi.org/10.1186/s12911-022-02037-8
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author Rabiei, Reza
Almasi, Sohrab
author_facet Rabiei, Reza
Almasi, Sohrab
author_sort Rabiei, Reza
collection PubMed
description BACKGROUND: Today, the use of data in administrative and clinical processes is quite challenging due to the large volume of data, data collection from various sources, and lack of data structure. As a data management tool, dashboards play an important role in timely visual display of critical information on key performances. OBJECTIVES: This systematic review aimed to identify functional and non-functional requirements, as well as challenges of using dashboards in hospitals. METHODS: In this systematic review, four databases, including the Web of Science, PubMed, EMBASE, and Scopus, were searched to find relevant articles from 2000 until May 30, 2020. The final search was conducted on May 30, 2020. Data collection was performed using a data extraction form and reviewing the content of relevant studies on the potentials and challenges of dashboard implementation. RESULTS: Fifty-four out of 1254 retrieved articles were selected for this study based on the inclusion and exclusion criteria. The functional requirements for dashboards included reporting, reminders, customization, tracking, alert creation, and assessment of performance indicators. On the other hand, the non-functional requirements included the dashboard speed, security, ease of use, installation on different devices (e.g., PCs and laptops), integration with other systems, web-based design, inclusion of a data warehouse, being up-to-data, and use of data visualization elements based on the user’s needs. Moreover, the identified challenges were categorized into four groups: data sources, dashboard content, dashboard design, implementation, and integration in other systems at the hospital level. CONCLUSION: Dashboards, by providing information in an appropriate manner, can lead to the proper use of information by users. In order for a dashboard to be effective in clinical and managerial processes, particular attention must be paid to its capabilities, and the challenges of its implementation need to be addressed. SUPPLEMENTARY INFORMATION: The online version contains supplementary material available at 10.1186/s12911-022-02037-8.
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spelling pubmed-96445062022-11-15 Requirements and challenges of hospital dashboards: a systematic literature review Rabiei, Reza Almasi, Sohrab BMC Med Inform Decis Mak Research BACKGROUND: Today, the use of data in administrative and clinical processes is quite challenging due to the large volume of data, data collection from various sources, and lack of data structure. As a data management tool, dashboards play an important role in timely visual display of critical information on key performances. OBJECTIVES: This systematic review aimed to identify functional and non-functional requirements, as well as challenges of using dashboards in hospitals. METHODS: In this systematic review, four databases, including the Web of Science, PubMed, EMBASE, and Scopus, were searched to find relevant articles from 2000 until May 30, 2020. The final search was conducted on May 30, 2020. Data collection was performed using a data extraction form and reviewing the content of relevant studies on the potentials and challenges of dashboard implementation. RESULTS: Fifty-four out of 1254 retrieved articles were selected for this study based on the inclusion and exclusion criteria. The functional requirements for dashboards included reporting, reminders, customization, tracking, alert creation, and assessment of performance indicators. On the other hand, the non-functional requirements included the dashboard speed, security, ease of use, installation on different devices (e.g., PCs and laptops), integration with other systems, web-based design, inclusion of a data warehouse, being up-to-data, and use of data visualization elements based on the user’s needs. Moreover, the identified challenges were categorized into four groups: data sources, dashboard content, dashboard design, implementation, and integration in other systems at the hospital level. CONCLUSION: Dashboards, by providing information in an appropriate manner, can lead to the proper use of information by users. In order for a dashboard to be effective in clinical and managerial processes, particular attention must be paid to its capabilities, and the challenges of its implementation need to be addressed. SUPPLEMENTARY INFORMATION: The online version contains supplementary material available at 10.1186/s12911-022-02037-8. BioMed Central 2022-11-08 /pmc/articles/PMC9644506/ /pubmed/36348339 http://dx.doi.org/10.1186/s12911-022-02037-8 Text en © The Author(s) 2022 https://creativecommons.org/licenses/by/4.0/Open AccessThis article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/ (https://creativecommons.org/licenses/by/4.0/) . The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/ (https://creativecommons.org/publicdomain/zero/1.0/) ) applies to the data made available in this article, unless otherwise stated in a credit line to the data.
spellingShingle Research
Rabiei, Reza
Almasi, Sohrab
Requirements and challenges of hospital dashboards: a systematic literature review
title Requirements and challenges of hospital dashboards: a systematic literature review
title_full Requirements and challenges of hospital dashboards: a systematic literature review
title_fullStr Requirements and challenges of hospital dashboards: a systematic literature review
title_full_unstemmed Requirements and challenges of hospital dashboards: a systematic literature review
title_short Requirements and challenges of hospital dashboards: a systematic literature review
title_sort requirements and challenges of hospital dashboards: a systematic literature review
topic Research
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9644506/
https://www.ncbi.nlm.nih.gov/pubmed/36348339
http://dx.doi.org/10.1186/s12911-022-02037-8
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