‘Virtual’ Action Research: Two examples

Action research is the predominant approach for organisational inquiry, but it comes in many guises and in some cases ends up as all action and no research. A common feature of all action research is the necessity to meet stakeholders in person in order to gain an understanding ‘from within’, this is particularly the case where ‘soft’ action research is the basis of the inquiry. In this paper first, we reflect, briefly, upon the history of action research and second, upon the lessons leant from the outcomes from two projects. The first project was conducted ‘virtually’, between a college in the USA and one in the UK and the second undertaken during the disruption caused by the restrictions arising from the Covid-19 pandemic. The experiences gained from these two ‘virtual’ action research projects and the lessons learnt are of interest to both the ‘traditional’ and ‘soft’ action research community.