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Explicating the Cognitive Process of a Physician’s Trust in Patients: A Moderated Mediation Model
Trust is considered a critical factor in the physician–patient relationship. However, little is known about the development and impact of physicians trusting their patients. A model that is premised on the integrated model of organizational trust was proposed in this article to reveal the cognitive...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
MDPI
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9656963/ https://www.ncbi.nlm.nih.gov/pubmed/36361323 http://dx.doi.org/10.3390/ijerph192114446 |
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author | He, Qijun Li, Yungeng Wu, Zhiyao Su, Jingjing |
author_facet | He, Qijun Li, Yungeng Wu, Zhiyao Su, Jingjing |
author_sort | He, Qijun |
collection | PubMed |
description | Trust is considered a critical factor in the physician–patient relationship. However, little is known about the development and impact of physicians trusting their patients. A model that is premised on the integrated model of organizational trust was proposed in this article to reveal the cognitive processes involved in physicians’ trust, with perceived integrity and the ability of the patient as antecedents and the physicians’ communication efficacy as the outcome. A cross-sectional survey of 348 physicians in Zhejiang province, China, revealed that a physician’s trust in a patient mediated the relationship between the physicians’ perception of the integrity and ability of the patient, and the physician’s communication efficacy. The physicians’ educational backgrounds and work experience were also found to moderate an indirect effect: a lower level of education and longer work experience intensified the impact of the perceived integrity and ability of the patient on the physician’s trust, while shorter work experience made the association between the physician’s trust and communication efficacy more salient. This paper provided implications for both physician and patient sides. |
format | Online Article Text |
id | pubmed-9656963 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2022 |
publisher | MDPI |
record_format | MEDLINE/PubMed |
spelling | pubmed-96569632022-11-15 Explicating the Cognitive Process of a Physician’s Trust in Patients: A Moderated Mediation Model He, Qijun Li, Yungeng Wu, Zhiyao Su, Jingjing Int J Environ Res Public Health Article Trust is considered a critical factor in the physician–patient relationship. However, little is known about the development and impact of physicians trusting their patients. A model that is premised on the integrated model of organizational trust was proposed in this article to reveal the cognitive processes involved in physicians’ trust, with perceived integrity and the ability of the patient as antecedents and the physicians’ communication efficacy as the outcome. A cross-sectional survey of 348 physicians in Zhejiang province, China, revealed that a physician’s trust in a patient mediated the relationship between the physicians’ perception of the integrity and ability of the patient, and the physician’s communication efficacy. The physicians’ educational backgrounds and work experience were also found to moderate an indirect effect: a lower level of education and longer work experience intensified the impact of the perceived integrity and ability of the patient on the physician’s trust, while shorter work experience made the association between the physician’s trust and communication efficacy more salient. This paper provided implications for both physician and patient sides. MDPI 2022-11-04 /pmc/articles/PMC9656963/ /pubmed/36361323 http://dx.doi.org/10.3390/ijerph192114446 Text en © 2022 by the authors. https://creativecommons.org/licenses/by/4.0/Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). |
spellingShingle | Article He, Qijun Li, Yungeng Wu, Zhiyao Su, Jingjing Explicating the Cognitive Process of a Physician’s Trust in Patients: A Moderated Mediation Model |
title | Explicating the Cognitive Process of a Physician’s Trust in Patients: A Moderated Mediation Model |
title_full | Explicating the Cognitive Process of a Physician’s Trust in Patients: A Moderated Mediation Model |
title_fullStr | Explicating the Cognitive Process of a Physician’s Trust in Patients: A Moderated Mediation Model |
title_full_unstemmed | Explicating the Cognitive Process of a Physician’s Trust in Patients: A Moderated Mediation Model |
title_short | Explicating the Cognitive Process of a Physician’s Trust in Patients: A Moderated Mediation Model |
title_sort | explicating the cognitive process of a physician’s trust in patients: a moderated mediation model |
topic | Article |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9656963/ https://www.ncbi.nlm.nih.gov/pubmed/36361323 http://dx.doi.org/10.3390/ijerph192114446 |
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