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Qualitative Research Studies Addressing Patient-Practitioner Communication about Online Health Information

Modern healthcare is becoming increasingly technologized, knowledge-intensive, and specialized, which has consequences for communication between patients and practitioners in clinical encounters. Health information is increasingly accessible to patients through online resources. The objective of thi...

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Detalles Bibliográficos
Autores principales: Larsen, Cathrin Brøndbo, Gilstad, Heidi
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9659101/
https://www.ncbi.nlm.nih.gov/pubmed/36360881
http://dx.doi.org/10.3390/ijerph192114004
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author Larsen, Cathrin Brøndbo
Gilstad, Heidi
author_facet Larsen, Cathrin Brøndbo
Gilstad, Heidi
author_sort Larsen, Cathrin Brøndbo
collection PubMed
description Modern healthcare is becoming increasingly technologized, knowledge-intensive, and specialized, which has consequences for communication between patients and practitioners in clinical encounters. Health information is increasingly accessible to patients through online resources. The objective of this paper is to provide an overview of existing studies that address how patients communicate with practitioners about online health information and to identify the key topics raised in these studies. With the concept of eHealth literacy as its point of departure, this paper specifically highlights the eHealth literacy topic of how patients comprehend, appraise and communicate online health information before and during the encounter with the healthcare professionals. In the literature search, we focus on qualitative studies that consider patients’ and/or practitioners’ reflections on online health information. We searched PUBMED, SCOPUS and Web of Science to capture research from various fields. Sixteen studies were included that met the following criteria: Qualitative study, focus on patient-practitioner communication, eHealth literacy and online information. The results show that the vast majority of studies were based on qualitative interviews, addressing patients’ and practitioners’ perspectives. Key topics in studies addressing patient perspectives were: reasons for seeking online information; calibrating understanding of online information with the practitioner; and barriers to discussing online information with practitioners. Key topics raised in studies focusing on practitioners were: trust in the patient and the online health information he/she presented as well as strategies to respond to patients who referred to online health information. The review highlights the need for further qualitative studies, preferably observational studies from authentic clinical communication situations, in order to capture how patients and practitioners communicate about online health information.
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spelling pubmed-96591012022-11-15 Qualitative Research Studies Addressing Patient-Practitioner Communication about Online Health Information Larsen, Cathrin Brøndbo Gilstad, Heidi Int J Environ Res Public Health Review Modern healthcare is becoming increasingly technologized, knowledge-intensive, and specialized, which has consequences for communication between patients and practitioners in clinical encounters. Health information is increasingly accessible to patients through online resources. The objective of this paper is to provide an overview of existing studies that address how patients communicate with practitioners about online health information and to identify the key topics raised in these studies. With the concept of eHealth literacy as its point of departure, this paper specifically highlights the eHealth literacy topic of how patients comprehend, appraise and communicate online health information before and during the encounter with the healthcare professionals. In the literature search, we focus on qualitative studies that consider patients’ and/or practitioners’ reflections on online health information. We searched PUBMED, SCOPUS and Web of Science to capture research from various fields. Sixteen studies were included that met the following criteria: Qualitative study, focus on patient-practitioner communication, eHealth literacy and online information. The results show that the vast majority of studies were based on qualitative interviews, addressing patients’ and practitioners’ perspectives. Key topics in studies addressing patient perspectives were: reasons for seeking online information; calibrating understanding of online information with the practitioner; and barriers to discussing online information with practitioners. Key topics raised in studies focusing on practitioners were: trust in the patient and the online health information he/she presented as well as strategies to respond to patients who referred to online health information. The review highlights the need for further qualitative studies, preferably observational studies from authentic clinical communication situations, in order to capture how patients and practitioners communicate about online health information. MDPI 2022-10-27 /pmc/articles/PMC9659101/ /pubmed/36360881 http://dx.doi.org/10.3390/ijerph192114004 Text en © 2022 by the authors. https://creativecommons.org/licenses/by/4.0/Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
spellingShingle Review
Larsen, Cathrin Brøndbo
Gilstad, Heidi
Qualitative Research Studies Addressing Patient-Practitioner Communication about Online Health Information
title Qualitative Research Studies Addressing Patient-Practitioner Communication about Online Health Information
title_full Qualitative Research Studies Addressing Patient-Practitioner Communication about Online Health Information
title_fullStr Qualitative Research Studies Addressing Patient-Practitioner Communication about Online Health Information
title_full_unstemmed Qualitative Research Studies Addressing Patient-Practitioner Communication about Online Health Information
title_short Qualitative Research Studies Addressing Patient-Practitioner Communication about Online Health Information
title_sort qualitative research studies addressing patient-practitioner communication about online health information
topic Review
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9659101/
https://www.ncbi.nlm.nih.gov/pubmed/36360881
http://dx.doi.org/10.3390/ijerph192114004
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