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The personalized recommendation for OTA flight cancellation and change services during the pandemic

The COVID-19 pandemic has had a dramatic impact on people’s travels. Due to the recurrent pandemic and regionally different policies in China, travelers must pay a lot for flight cancellations and changes. To accommodate this, online travel agencies (OTA) can provide a more flexible ancillary as a s...

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Detalles Bibliográficos
Autores principales: Gong, Zhicheng, Wang, Hao, Nie, Qiangqiang, Zhang, Zhenhua, Xiao, Quanwu
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Palgrave Macmillan UK 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9664742/
http://dx.doi.org/10.1057/s41272-022-00403-9