Value of a confidential COVID-19 helpline for nursing home staff

We hosted a confidential helpline to address concerns about COVID-19 prevention among staff in 12 nursing homes in Orange County, California. We fielded 301 inquiries from April 2021-April 2022, most commonly involving questions about vaccines (40%), nursing home COVID-19 prevention (28%), SARS-CoV-...

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Detalles Bibliográficos
Autores principales: Gussin, Gabrielle M, Singh, Raveena D, Nguyen, Kristine P, Huang, Susan S
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Association for Professionals in Infection Control and Epidemiology, Inc. Published by Elsevier Inc. 2023
Materias:
Brief Report
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9671874/
https://www.ncbi.nlm.nih.gov/pubmed/36403708
http://dx.doi.org/10.1016/j.ajic.2022.11.004
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author Gussin, Gabrielle M
Singh, Raveena D
Nguyen, Kristine P
Huang, Susan S
author_facet Gussin, Gabrielle M
Singh, Raveena D
Nguyen, Kristine P
Huang, Susan S
author_sort Gussin, Gabrielle M
collection PubMed
description We hosted a confidential helpline to address concerns about COVID-19 prevention among staff in 12 nursing homes in Orange County, California. We fielded 301 inquiries from April 2021-April 2022, most commonly involving questions about vaccines (40%), nursing home COVID-19 prevention (28%), SARS-CoV-2 variants (18%), symptom reporting (10%), and home and community COVID-19 prevention (5%). During COVID-19 surges, staff dominantly expressed fear, anger, and exhaustion. During nadirs, sentiment shifted towards optimism and acceptance.
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spelling pubmed-96718742022-11-18 Value of a confidential COVID-19 helpline for nursing home staff Gussin, Gabrielle M Singh, Raveena D Nguyen, Kristine P Huang, Susan S Am J Infect Control Brief Report We hosted a confidential helpline to address concerns about COVID-19 prevention among staff in 12 nursing homes in Orange County, California. We fielded 301 inquiries from April 2021-April 2022, most commonly involving questions about vaccines (40%), nursing home COVID-19 prevention (28%), SARS-CoV-2 variants (18%), symptom reporting (10%), and home and community COVID-19 prevention (5%). During COVID-19 surges, staff dominantly expressed fear, anger, and exhaustion. During nadirs, sentiment shifted towards optimism and acceptance. Association for Professionals in Infection Control and Epidemiology, Inc. Published by Elsevier Inc. 2023-07 2022-11-18 /pmc/articles/PMC9671874/ /pubmed/36403708 http://dx.doi.org/10.1016/j.ajic.2022.11.004 Text en © 2022 Association for Professionals in Infection Control and Epidemiology, Inc. Published by Elsevier Inc. All rights reserved. Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active.
spellingShingle Brief Report
Gussin, Gabrielle M
Singh, Raveena D
Nguyen, Kristine P
Huang, Susan S
Value of a confidential COVID-19 helpline for nursing home staff
title Value of a confidential COVID-19 helpline for nursing home staff
title_full Value of a confidential COVID-19 helpline for nursing home staff
title_fullStr Value of a confidential COVID-19 helpline for nursing home staff
title_full_unstemmed Value of a confidential COVID-19 helpline for nursing home staff
title_short Value of a confidential COVID-19 helpline for nursing home staff
title_sort value of a confidential covid-19 helpline for nursing home staff
topic Brief Report
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9671874/
https://www.ncbi.nlm.nih.gov/pubmed/36403708
http://dx.doi.org/10.1016/j.ajic.2022.11.004
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